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Capitol City Ford Greenfield - Service Center
Greenfield, IN
53 Reviews
53 Reviews of Capitol City Ford Greenfield - Service Center
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January 04, 2023
Brought my Ram here as directed by Dellen (Ram Dealer) for the collision center repairs needed. The day I received the truck back, my headlight fogged and the truck threw an Autopark Disabled message. Bac for the collision center repairs needed. The day I received the truck back, my headlight fogged and the truck threw an Autopark Disabled message. Back and forth led to me having to troubleshoot the headlights, which was found to have holes caused by bolts. I'm also missing 7-9 (don't remember exactly) bolts, including the top of the grille. It's been months and I've had no resolve, no headlights ordered, and still dinging and chiming EVERYTIME I drive. Won't fix their mistakes and it's going to cost me $500 or more per headlight, and then dealer fees to get the diagnostics figured out. Can't recommend coming here for collision repair. More
by Adam
Employees Worked With
Bill
May 07, 2022
I am so happy and impressed with the service I received from these guys! I didn’t catch all of the guys who worked today, but one them was on his day off. Randy, took my truck and had me in and out within from these guys! I didn’t catch all of the guys who worked today, but one them was on his day off. Randy, took my truck and had me in and out within an hour. Being away from home and receiving TOP NOTCH service these days is unheard of! Thank you all so much for getting me back on the road and spending time with my daughter! More
by ScottL
Employees Worked With
Curtesy driver , Joshua Wiesenauer
March 30, 2022
It is easy to write a review when everything goes right but I am happy to write a positive review regarding an experience that went wrong! The details are not important but I took my truck to Inskeep's se but I am happy to write a positive review regarding an experience that went wrong! The details are not important but I took my truck to Inskeep's service department and unfortunately a mistake was made while repairing my F350. While traveling out of state there was a breakdown that was caused by their mistake. It cost me $1200 in roadside repairs. I explained to the service manager what happen, provided pictures and a receipt from the shop that did the out of state repairs. The team at Inskeep did not hesitate to make things right. They reimbursed me for the repairs and handled the situation with outstanding professionalism. More
by gbriley92
Employees Worked With
Tim Hamilton
January 19, 2022
Never disappointed. We've been going to Inskeep Ford since we moved here in 2006. Buy vehicles, tires, accessories, get oil changed...whatever we need. A+ in our opinion. since we moved here in 2006. Buy vehicles, tires, accessories, get oil changed...whatever we need. A+ in our opinion. More
by hillpatrick1996
Employees Worked With
Audrey Sego, Joshua Wiesenauer
November 10, 2021
My 2020 Ford Edge broke down on the highway and I had the car towed to Inskeep and they were terrific! We were from out of state and Patrick Dunn made arrangements for a loaner vehicle for us so we could co car towed to Inskeep and they were terrific! We were from out of state and Patrick Dunn made arrangements for a loaner vehicle for us so we could continue our trip. Service was completed timely and professionally. Due to circumstances, repairs took maybe 10 days and I kept the loaner vehicle the entire time, returning it only when my car was ready. Drove back to pick up my car and was treated with caring and professionalism More
by HIKEON
Employees Worked With
Patrick Dunn
July 21, 2020
Honest People work here! I brought my F150 in for one recall, and they handled it quickly and without cost. But they also found another that I was not aware of, and took care I brought my F150 in for one recall, and they handled it quickly and without cost. But they also found another that I was not aware of, and took care of that, too. I live an hour away, but chose this one because my local Ford dealer screwed me with repairs that I didn't need (until I caught them red-handed). Inskeep treated me like an old friend, and even had a loaner car available. They finished on time, and the truck runs like new. Without doubt, I will take my business here. More
by plastics tekkie
Employees Worked With
Regina
February 29, 2020
Had My 2017 F 150 in for Frozen Door Latch Issues (FSA 19N02) And Other Routine Vehicle Maintenance. That along with the Routine Maintenance were performed in a Very Professional and Timely Manner. Thanks 19N02) And Other Routine Vehicle Maintenance. That along with the Routine Maintenance were performed in a Very Professional and Timely Manner. Thanks to Service Technician Isaac Baldwin for his attention to Detail and Workmanship. along with Service Manager Tim Hamilton And Service Advisor Colin Cook Highly Recommended. Service Facility. More
by W Gordon
Employees Worked With
Tim Hamilton,Issac Baldwin , Collin Cook
October 03, 2019
I’ve always had great service when bringing my F150 for routine service work. Rick Haywood is great to work with and always keeps you updated. Jeff Inskeep you have a great guy in Rick👍🏻 routine service work. Rick Haywood is great to work with and always keeps you updated. Jeff Inskeep you have a great guy in Rick👍🏻 More
by steve22
Employees Worked With
Rick Haywood
