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Capitol Chrysler Dodge Jeep RAM - Service Center

Willimantic, CT

4.6
103 Reviews

103 Reviews of Capitol Chrysler Dodge Jeep RAM - Service Center

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July 25, 2021

Jimmy was excellent! I love my new car! I only wish it had heated seats and automatic car starter! I was told I could get it for another fee which made me happy! More

by Dunneshelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy, Despina Loukas
Jul 30, 2021 -

Capitol Chrysler Dodge Jeep RAM responded

Thank you! We hope you are loving your new car.

June 29, 2021

A person answered the phone! I explained my Jeep’s problem, got an appointment for the next morning. There was a recall for the problem, so it was repaired at no cost to me. All of the service person More

by gerald.dufresne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel, don’ remember the names of others.
Jul 22, 2021 -

Capitol Chrysler Dodge Jeep RAM responded

Thank you for the review! We hope you have a great day!

June 01, 2021

Great Service & Parts Dept. Car was serviced and fixed. very nice waiting lounge and everyone was very polite and courtesy was top priority. Thank You More

by jbcolton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
Jul 22, 2021 -

Capitol Chrysler Dodge Jeep RAM responded

Thank you! We hope to see you again soon!

May 24, 2021

Dealer ship and Gary from service was superior. However, oil change was a little pricey compared to services performed in South Carolina. Repeat customers should receive a 5% discount. More

by raymercier53@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
May 19, 2021

People were friendly and very helpful. The staff went the extra mile to make sure my car had everything I needed and that I understood the repairs made. More

by Riette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
May 10, 2021

I only interacted with Gary from Maintenance, but everything was beyond expectations. I was hesitant in using a dealership for service, mostly due to cost, but I needed the assurance of a knowledgeab More

by Ian76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
April 08, 2021

Capital is a great place to buy and service your vehicle. Their friendly, honest, and professional. I highly recommend them for your next purchase and service. More

by Markproclean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry
March 16, 2021

Worse customer service and wouldn't recommend anyone going here to get a vehicle fixed. They have had our jeep for a few weeks trying to figure out an issue. They finally found it is leaking from the he More

by lifted72k10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary
March 13, 2021

Took my car in for service. Gary and the service team are always first rate, attentive and helpful. It's nice to call a place and they know your name immediately. This has always been my experience wit More

by ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
March 11, 2021

The service is great people are friendly and hospitable because of this and there efforts they make it easy to continue on doing business with them, More

by auntiecincityj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary ? In service and all you to
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