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Capitol Chrysler Dodge Jeep RAM - Service Center
Willimantic, CT
103 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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103 Reviews of Capitol Chrysler Dodge Jeep RAM - Service Center
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October 23, 2021
I have all service done at Capitol, plus just got new tires recommended by Gary which are great. I feel confident that when I leave the shop that my vehicle is well taken care of. tires recommended by Gary which are great. I feel confident that when I leave the shop that my vehicle is well taken care of. More
by Dan W
Employees Worked With
Gary Bennett
October 15, 2021
The staff is always welcoming and friendly. There are two great waiting areas; one indoors with water, coffee or hot cocoa. There is a tv and candy treats. The other area is a covered outdoor patio. Service great waiting areas; one indoors with water, coffee or hot cocoa. There is a tv and candy treats. The other area is a covered outdoor patio. Service is good! More
by JenS
Employees Worked With
Gary
October 10, 2021
We had several issues which required the vehicle to stay a few days to troubleshoot. They couldn't get the issues to reaccure other than the main battery to be replaced. So far those issues still have not a few days to troubleshoot. They couldn't get the issues to reaccure other than the main battery to be replaced. So far those issues still have not reaccured and the jeep is running great! More
by Cruiser78
Employees Worked With
Gary
August 08, 2021
I brought in my car hoping the techs could find where water had accumulated in the passenger compartment. I assumed it was to do with the a/c condensation system. They kept the car for 2 days looking for water had accumulated in the passenger compartment. I assumed it was to do with the a/c condensation system. They kept the car for 2 days looking for leaks, gently spraying trying to see if there were leaks anywhere (a/c was fine). In the end they were not able to explain how it happened (and it hasn't happened again), but they also did not charge for the labor. I call that good customer relations. More
by my2archtops
Employees Worked With
Don't remember
July 30, 2021
Gary in Service was a great help in getting my Jeep back on the road. His knowledge and experience is helpful when deciding what to address immediately and what may be able to wait. The service dept. in ge on the road. His knowledge and experience is helpful when deciding what to address immediately and what may be able to wait. The service dept. in general knows what to expect down the road and what the most common repairs for Jeeps like mine are. Gary worked well with my 3rd party service contract provider to get my claim settled in a satisfactory manner. I appreciated the prompt ride service (thanks Mike!) to pick up my vehicle when all repairs were done. More
by horsekeys89
Employees Worked With
Gary (Service Advisor), Mike (driver)
July 26, 2021
Very quick and excellent people who take their job seriously, stop because of an issue with my cruise control and they took my vehicle and gave me a ride back to my and when it was ready they picked m seriously, stop because of an issue with my cruise control and they took my vehicle and gave me a ride back to my and when it was ready they picked me up and brought me to get my vehicle. More
by Dave
Employees Worked With
Despina Loukas
