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Capitol Chrysler Dodge Jeep RAM
Willimantic, CT
366 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 366 reviews
June 21, 2022
The people in the service department are friendly. Knowledgeable. They take time with you to make sure that you understand what's going on. Service department as well versed in our vehicles, as well a Knowledgeable. They take time with you to make sure that you understand what's going on. Service department as well versed in our vehicles, as well as the collision part of the business. In the collision department. She's super smart girl in a very friendly. Does anything to make sure that you're comfortable, or do you need anything. More
by Donna
Employees Worked With
Jillian, Rachel, and Gary.
June 13, 2022
Just leased our 3rd car with Capitol - Jaime is an absolute pleasure to do business with and could not make things easier when it comes to purchasing a car or leasing! His customer service goes above absolute pleasure to do business with and could not make things easier when it comes to purchasing a car or leasing! His customer service goes above and beyond. More
by Carla A.
Employees Worked With
Jaime Lebron
May 26, 2022
I just recently bought a truck from Kevin while being out of state. They went above and beyond to make it an easy process, always answered my calls and paperwork was very fast to get to me. of state. They went above and beyond to make it an easy process, always answered my calls and paperwork was very fast to get to me. More
by Ben Tardiff
Employees Worked With
Kevin, Al and Rubin
May 26, 2022
Bought a new Ram from this dealership. Settled on a price and a value for my trade and agreed to purchase. Then they told me the truck had been VIN etched and I would have to pay another $ Settled on a price and a value for my trade and agreed to purchase. Then they told me the truck had been VIN etched and I would have to pay another $200. When I got home I looked at the glass and it had not been VIN etched. After battling with them they finally gave back my money. Then they told me they had to charge me $400 to register the truck,and if it was less they would refund the difference. They registered the truck and sent me the registration but no check for the difference also no receipt from the dmv. I called them up and they said they would send a copy of the receipt.Three weeks later no check and no receipt. I went to the dmv and they gave me the receipt and it turned out I had overpaid by almost $300. I called them up and they said they owed me the money and they would send a check. 2 weeks later they are basically saying the check is in the mail. I don't think I'll see it at this point so I have been in touch with the attorney general, hopefully they can help. Stay away from these people, they are crooks, plain and simple More
by redheadedmonster1
Employees Worked With
Phil Price
May 04, 2022
"Customer satisfaction," my purchasing moment at Capitol's. Emily Haythorn showed an exemplary approaching tagged with yet to see elsewhere deliverance of excellency. Emily was gracious, courteous, Capitol's. Emily Haythorn showed an exemplary approaching tagged with yet to see elsewhere deliverance of excellency. Emily was gracious, courteous, aware of both sides of the coin (buyer and seller;) therefore, resourceful. Also, Emily's coworkers and management were available so that all questions found answer, efficiently--at Capitol I saw teamwork at best. Sometime later, I drove off on new my Gladiator with the certanty I had just had a solid, buying experience. Thank you. I'm happy with the Jeep. More
by mr.ggirardi
Employees Worked With
Emily Haythorn, coworkers, manager
May 02, 2022
Pleasant no nonsense experience. From the moment I entered the door until the minute I finalized the deal, I was treated as a valued customer.I would highly recommend this dealershi From the moment I entered the door until the minute I finalized the deal, I was treated as a valued customer.I would highly recommend this dealership, I’m glad I made the trip! More
by rjf6898
Employees Worked With
Rueben Sosa & Emily Haythorn
May 01, 2022
I recently purchased a 2016 Nissan rouge , and I’m so pleased . The fastest car service I’ve ever had I thought the process was going to be long and disappointing, but I was wrong those gentlemen helped pleased . The fastest car service I’ve ever had I thought the process was going to be long and disappointing, but I was wrong those gentlemen helped me and did not talk me into anything I didn’t want. I didn’t need to phone a friend to ask for help like other dealers try to tell you to ask someone to co-sign. I would recommend anyone to come to this dealership to purchase their next vehicle, and I will be back for my second purchase after I graduate!!!! More
by Shawia
Employees Worked With
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