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Capitol Chrysler Dodge Jeep RAM
Willimantic, CT
371 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 371 reviews
February 15, 2023
If a 10 is the best than these guys at Capitol are a 13! My adult daughter came to supervise an old lady (me) in buying a car. I was so anxious and a mess looking at cars for the week. Capitol had what I wa My adult daughter came to supervise an old lady (me) in buying a car. I was so anxious and a mess looking at cars for the week. Capitol had what I wanted at a decent price so it was just a matter of test driving and checking out the condition. I was pleasantly surprised as the car was immaculate. We were lucky enough to get “Kevin” as our salesperson. Young, a go getter but not at all pushy and really knew his stuff about the dealers’ cars. We immediately felt at ease and I knew right off the bat that I wanted that car. I was floored that within 2 hours I not only bought the car but was driving it home. Never expected that. General manager came over , introduced himself and too was very amiable. My intent was to finance through my own bank and NOT high dealer financing. Well…..again the staff came thru and presented a rate that matched my credit Union. They took care of transferring my insurance and hooking me up with shiny new license plates. (Only bad thing - I couldn’t pick out my plates with numbers I liked - had to go in order. 😫) oh well. After tons of papers being signed I was out the door driving my new toy home. Amazing 😃 Willimantic is not my choice if cities to visit, but definitely worth the trip if you’re in the market for a car and great service. Be sure to ask for Kevin - you deserve the best. 👍 More
by astaron
Employees Worked With
Kevin, General manager and Finance Guy
January 02, 2023
Best experience for trading in and getting a new truck. Jaime Lebron made this a seamless process and got the best deal possible. If you need a RAM, Dodge, or Jeep this is the best and only place to go. Be Jaime Lebron made this a seamless process and got the best deal possible. If you need a RAM, Dodge, or Jeep this is the best and only place to go. Best car buying experience I’ve ever had. More
by J-EMT
Employees Worked With
Jaime Lebron
December 26, 2022
Gary the service advisor was very cordial, and made sure everything was taken care of with my vehicle. I would definitely recommend servicing your vehicle at this dealership, and recommend Gary as your advi everything was taken care of with my vehicle. I would definitely recommend servicing your vehicle at this dealership, and recommend Gary as your advisor. Daniel. More
by fellippe9
Employees Worked With
Gary
December 09, 2022
Jamie and Jimmy did an amazing job again! ! My 2nd wrangler here and I’m sure it won’t be my last! They take the best care of you and the follow up is on point ! My 2nd wrangler here and I’m sure it won’t be my last! They take the best care of you and the follow up is on point More
by suehersey
Employees Worked With
Jamie, Jimmy
December 01, 2022
Kevin was very professional and dealt with my anxiety over buying a new car like a trooper! The entire sales team made buying a new car, not only possible, but as stress free as possible! over buying a new car like a trooper! The entire sales team made buying a new car, not only possible, but as stress free as possible! More
by Laura
Employees Worked With
Kevin
November 04, 2022
Capitol never disappoints! Always goes above and beyond. Excellent customer service and professionalism like you do not see anymore. Very attentive, responsive and courteous Always goes above and beyond. Excellent customer service and professionalism like you do not see anymore. Very attentive, responsive and courteous. Thank you Gary and crew, you are the best! More
by Paige.wojcik
Employees Worked With
Gary and staff
November 03, 2022
GARY, as always, a gentleman. Knowledgeable and prompted. Staff is friendly and welcoming. I feel safe driving my Gladiator afterward. Knowledgeable and prompted. Staff is friendly and welcoming. I feel safe driving my Gladiator afterward. More
by mr.ggirardi
Employees Worked With
GARY
October 24, 2022
Gary and Ed helped me out of a tight spot, getting the needed part on a Friday. At 10 minutes before closing. They then saw that the part was installed Saturday morning. This allowed my family and Me to l needed part on a Friday. At 10 minutes before closing. They then saw that the part was installed Saturday morning. This allowed my family and Me to leave on vacation on schedule. Fantastic service and understanding. More
by Mirror
Employees Worked With
Gary, Ed
