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Capitol Chrysler Dodge Jeep RAM
Willimantic, CT
363 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 363 reviews
December 04, 2016
GREAT family run business got a great deal on my new challenger with no hassles from super nice people - they even picked me up from 50 miles away so i could take delivery - we got a great deal on my new challenger with no hassles from super nice people - they even picked me up from 50 miles away so i could take delivery - went above and beyond, outstanding experience! More
by carguy
Employees Worked With
Craig
October 14, 2015
Out of state purchase I recently purchased a used Dodge Charger from Capitol Garage from out of state and have had a great experience. Mike B., the salesman, and Craig L., I recently purchased a used Dodge Charger from Capitol Garage from out of state and have had a great experience. Mike B., the salesman, and Craig L., the manager, were very helpful throughout the process, which was a lot longer and more complicated being from out of state. Every question and concern was addressed in a timely manner and the focus was always on my satisfaction with my purchase. Would definitely do business with again in the future! More
by Karen R.
Employees Worked With
Mike Breen, Craig Lewis
June 18, 2015
Excellent experience buying new Jeep! I had a fantastic experience buying my Jeep Wrangler Unlimited from Craig Lewis @ Capitol Garage. I live out of state, so much of the sale took place I had a fantastic experience buying my Jeep Wrangler Unlimited from Craig Lewis @ Capitol Garage. I live out of state, so much of the sale took place over the phone and couldn't have been more professional. Craig's an honest, stand-up guy who delivered exactly what was promised. I arrived to find the Jeep washed & ready to go. Quick test-drive, vehicle overview, standard paperwork and I was on my way. I would highly recommend Capitol Garage & Craig! More
by Steve H
Employees Worked With
Craig Lewis
June 11, 2015
Fantastic guys!! I had work done on my first jeep by Capitol they were fantastic. Is a family own business and they treat you like one too. Just purchase my second Jee I had work done on my first jeep by Capitol they were fantastic. Is a family own business and they treat you like one too. Just purchase my second Jeep grand Cherokee limited 2015. Craig was AWESOME!! and very patience with me. Got a great deal!! super excited and Capitol stand behinds their cars!!. LOVE YOU GUYS!!. Paul was super nice and have a lot of knowledge in the Jeep. More
by Eliz Flores
Employees Worked With
Craig & Paul
February 22, 2015
Great Dealership I have bought 2 cars from Capitol and both experiences have been great. They gave me the best deal I could find from any dealership. They're also very I have bought 2 cars from Capitol and both experiences have been great. They gave me the best deal I could find from any dealership. They're also very friendly and always willing to go the extra mile to make sure I am happy. Craig and Hal are the two I mostly deal with for sales but they're service department is fantastic too. I even have used and referred others to their body shop. Only good things from Capitol Garage. More
by jay.td
Employees Worked With
Hal and Craig
August 04, 2014
Best dealership ive worked with in 18 years I have purchased over 30 vehicles in 18 years and by far, Capitol Garage has been the best experience ever. Very fair, easy going dealership that has I have purchased over 30 vehicles in 18 years and by far, Capitol Garage has been the best experience ever. Very fair, easy going dealership that has impressed me. I will definitely refer everyone i know to go to them first. More
by 1980shawn
Employees Worked With
Mike Breen, Craig Lewis
July 02, 2014
Sells all Lemon Law Jeeps with bad titles! Horrible people I went there from out of state because I was promised a great deal and that the wrangler was in mint condition. I got there and the sales person had n I went there from out of state because I was promised a great deal and that the wrangler was in mint condition. I got there and the sales person had no personality, barely spoke. And had no defense when I noticed all the dings, dents and rust on the Wrangler. As if that wasn't bad enough.... They told me once I was there that it was bought back from the manufacturer for a water leak so it came with a great warranty. What they didn't tell me and I found out from my bank is that ALL their used Wranglers are lemon laws! They just don't come out and say that. They aren't honest people at all. They give the story of being a friendly dealership and lasting for generations. They won't with this type of business! If you buy a vehicle there you better plan on keeping it forever because no one else will ever take it in on trade or buy it from you. The sales manager tried to save the deal by telling me "your saving thousands of dollars and it was just a water leak. He's clearly been given the golden spoon his whole life (being the owners son) and doesn't realize what it's like to work to earn money and not wanna spend $35k on a xxx lemon law with a bad title. xxxx of the earth! Beware! More
by Jeepguy01
Employees Worked With
Paul Criag
May 03, 2012
I brought my old car in for an oil change on my lunch break(I have all my work done at Capital garage), and while there decided to look at a used Mazda 3i. Nick showed me the car and introduced me to Hea break(I have all my work done at Capital garage), and while there decided to look at a used Mazda 3i. Nick showed me the car and introduced me to Heather. Signed the papers needed to apply and went back to work. Heather called me at 5:30 to let me know I was approved (I do NOT have the greatest of credit, so didn't expect this). I told her I needed to take the night to think about it for sure. I let her know in the morning I would be over to pick up my car later that day. Mark was able to work magic on the financing for me and get me into my new(er) car!! I am extremely happy with my purchase and will definitely buy from them again in the future. As well as continue to use their service dept!! Thank you Nick, Heather and Mark :) More
by lissa81
Employees Worked With
Nick, Heather & Mark
April 19, 2012
Overall good experience. We started off a little rough (I'm not a fan of being passed off from one person to another) though when I finally started dealing with Heather things were great. The lack of nego (I'm not a fan of being passed off from one person to another) though when I finally started dealing with Heather things were great. The lack of negotiation was dissappointing, but doing more homework revealed the deal they offered was very fair. Once the price was agreed, the F & I dept was fantastic. It took about 10 minutes from the time I pulled in with my trade until I was driving out of the lot in my new truck. The fact I had my 18 month old with me made that part even better. I would recomend buying from Heather to anyone that is looking. The dealership itself is in the middle of no where, but well worth the drive. Ok, one complaint. My truck stunk like gasoline. Someone in service must have left a gas soaked rag on the steering wheel. My left hand smelled like gas for a month. The dealership would not do a thing about it. More
by dennisgib
Employees Worked With
Heather Hall, Craig
February 29, 2012
I purchased a Nissan from Capitol Garage.I searched online intensively.I fly three hours from Durham,NC.When I arrived I was thrilled.I took a test drive,signed a few papers and my brother and I drove online intensively.I fly three hours from Durham,NC.When I arrived I was thrilled.I took a test drive,signed a few papers and my brother and I drove ten and a half hours home.All the work was done over the phone and online by Heather Hall and the rest of the wonderful staff.They are so reasonable and I'm so in. Awwww of my car.Thanks Heather for responding so quickly to my request,of wanting to buy a car. More
by Derrick
Employees Worked With
Heather hall
