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Capitol Chrysler Dodge Jeep RAM
Willimantic, CT
366 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 366 reviews
August 24, 2017
Awesome Probably the single best experience I've had when buying a vehicle. The salesman, Jim and I talked before I went up there because I was interested in Probably the single best experience I've had when buying a vehicle. The salesman, Jim and I talked before I went up there because I was interested in the 07 Nissan Quest they had for sale. I had told him I had just become a 1st time grandfather and was looking for a vehicle for my daughter. Who also happens to be acting stepmom to 3 young teenage girls. When my friend Steve and I arrived, we noticed the vehicle had 4 pink balloons tied to it and that it had 4 brand new tires. I understand the balloons, and I'd like to assume they put the new tires on for the same reason. Right from the get go Jim was friendly and accommodating. Then we met Patrick, I believe he's the sales manager or owner, who was as equally friendly and accommodating. Then I sat with Eric, their finance guy. He made me feel right at home and we were even able to put aside our sports team differences (LOL) and have a couple laughs. They treated me right, gave me a great deal, and my daughter is as happy as possible. I will go there again the next time I'm looking for a vehicle. thanks guys!! More
by Coach Duey
Employees Worked With
Jim, Patrick, Eric
July 13, 2017
Excellent Customer Service for a Used Car Sale I recently purchased a used Jeep Grand Cherokee Larado from Capitol Garage. The experience was excellent with Shawn Gemelli (Sales Professional) and I recently purchased a used Jeep Grand Cherokee Larado from Capitol Garage. The experience was excellent with Shawn Gemelli (Sales Professional) and Eric Meyers (Financing). They were reasonable to deal with and had a low pressure approach to all aspects of the sale and the financing. Would highly recommend this dealership and their team. Tom S. More
by Tom S
Employees Worked With
Shawn Gemelli, Eric Meyers
July 12, 2017
Great staff! We purchased used a car for our son here and everyone treated us as if we were buying a brand new top of the line vehicle. Excellent customer service We purchased used a car for our son here and everyone treated us as if we were buying a brand new top of the line vehicle. Excellent customer service! We definitely recommend!!! More
by Dltorgan
Employees Worked With
Jim Theriault, Eric Meyers, Chris Bombara
December 04, 2016
GREAT family run business got a great deal on my new challenger with no hassles from super nice people - they even picked me up from 50 miles away so i could take delivery - we got a great deal on my new challenger with no hassles from super nice people - they even picked me up from 50 miles away so i could take delivery - went above and beyond, outstanding experience! More
by carguy
Employees Worked With
Craig
October 14, 2015
Out of state purchase I recently purchased a used Dodge Charger from Capitol Garage from out of state and have had a great experience. Mike B., the salesman, and Craig L., I recently purchased a used Dodge Charger from Capitol Garage from out of state and have had a great experience. Mike B., the salesman, and Craig L., the manager, were very helpful throughout the process, which was a lot longer and more complicated being from out of state. Every question and concern was addressed in a timely manner and the focus was always on my satisfaction with my purchase. Would definitely do business with again in the future! More
by Karen R.
Employees Worked With
Mike Breen, Craig Lewis
June 18, 2015
Excellent experience buying new Jeep! I had a fantastic experience buying my Jeep Wrangler Unlimited from Craig Lewis @ Capitol Garage. I live out of state, so much of the sale took place I had a fantastic experience buying my Jeep Wrangler Unlimited from Craig Lewis @ Capitol Garage. I live out of state, so much of the sale took place over the phone and couldn't have been more professional. Craig's an honest, stand-up guy who delivered exactly what was promised. I arrived to find the Jeep washed & ready to go. Quick test-drive, vehicle overview, standard paperwork and I was on my way. I would highly recommend Capitol Garage & Craig! More
by Steve H
Employees Worked With
Craig Lewis
June 11, 2015
Fantastic guys!! I had work done on my first jeep by Capitol they were fantastic. Is a family own business and they treat you like one too. Just purchase my second Jee I had work done on my first jeep by Capitol they were fantastic. Is a family own business and they treat you like one too. Just purchase my second Jeep grand Cherokee limited 2015. Craig was AWESOME!! and very patience with me. Got a great deal!! super excited and Capitol stand behinds their cars!!. LOVE YOU GUYS!!. Paul was super nice and have a lot of knowledge in the Jeep. More
by Eliz Flores
Employees Worked With
Craig & Paul
February 22, 2015
Great Dealership I have bought 2 cars from Capitol and both experiences have been great. They gave me the best deal I could find from any dealership. They're also very I have bought 2 cars from Capitol and both experiences have been great. They gave me the best deal I could find from any dealership. They're also very friendly and always willing to go the extra mile to make sure I am happy. Craig and Hal are the two I mostly deal with for sales but they're service department is fantastic too. I even have used and referred others to their body shop. Only good things from Capitol Garage. More
by jay.td
Employees Worked With
Hal and Craig
August 04, 2014
Best dealership ive worked with in 18 years I have purchased over 30 vehicles in 18 years and by far, Capitol Garage has been the best experience ever. Very fair, easy going dealership that has I have purchased over 30 vehicles in 18 years and by far, Capitol Garage has been the best experience ever. Very fair, easy going dealership that has impressed me. I will definitely refer everyone i know to go to them first. More
by 1980shawn
Employees Worked With
Mike Breen, Craig Lewis
July 02, 2014
Sells all Lemon Law Jeeps with bad titles! Horrible people I went there from out of state because I was promised a great deal and that the wrangler was in mint condition. I got there and the sales person had n I went there from out of state because I was promised a great deal and that the wrangler was in mint condition. I got there and the sales person had no personality, barely spoke. And had no defense when I noticed all the dings, dents and rust on the Wrangler. As if that wasn't bad enough.... They told me once I was there that it was bought back from the manufacturer for a water leak so it came with a great warranty. What they didn't tell me and I found out from my bank is that ALL their used Wranglers are lemon laws! They just don't come out and say that. They aren't honest people at all. They give the story of being a friendly dealership and lasting for generations. They won't with this type of business! If you buy a vehicle there you better plan on keeping it forever because no one else will ever take it in on trade or buy it from you. The sales manager tried to save the deal by telling me "your saving thousands of dollars and it was just a water leak. He's clearly been given the golden spoon his whole life (being the owners son) and doesn't realize what it's like to work to earn money and not wanna spend $35k on a xxx lemon law with a bad title. xxxx of the earth! Beware! More
by Jeepguy01
Employees Worked With
Paul Criag
