
Capitol Chrysler Dodge Jeep RAM
Willimantic, CT
Filter Reviews by Keyword
By Type
Showing 371 reviews
Customer review--editing from previous Found a vehicle I was interested in on car gurus. Took the hour and a half trip to dealership to test drive it. We were greeted right away by Mike. He Found a vehicle I was interested in on car gurus. Took the hour and a half trip to dealership to test drive it. We were greeted right away by Mike. He was a great person to work with. I never felt pressured or intimidated as some "pushy" sales people make you feel. Answered all of my questions genuinely. After an agreement was reached, they bought lunch for us while we waited for the car to be detailed and inspected, which during found an issue with the AC. We left the car there to be fixed. It took a bit longer to get the car registered due to aome snafu's, but Greg had it overnighted as promised. I would say the only thing that could be an opportunity would be the washing and detailing of the car. There were spots inside of the car that were missed, dirt was caked in some corner areas in the vents and consoles and you could see some other fastly done work in other areas. Other than that, they were great to work with.****updated 10/24/19 So I have been waiting for the dealership to keep good on their word by ordering the spare tire tools that were not with the vehicle. Mike Breen our salesman, said he would order one as it is a safety requirement. Still waiting for it. I have emailed and called to follow up, with no response. Such a shame to have to change the reviews on this delaership, but if you give your word, you should make good on it. I will change my review if the dealership will make good on their promise. More
Used car purchase My son and I shopped for a used truck at Capitol and had a great experience. Jimmy G. worked with us and never pressured us into buying what we did no My son and I shopped for a used truck at Capitol and had a great experience. Jimmy G. worked with us and never pressured us into buying what we did not. My son bought his first truck with his help and has learned great life lessons through this experience. Thanks Jimmy for your help in my son's first big purchase. Paul Franson More
Very Helpful From the auto repair department to the sales department all staff were very helpful and answered all my questions. They went out of their way right to From the auto repair department to the sales department all staff were very helpful and answered all my questions. They went out of their way right to beyond closing to make sure i got what I wanted. Thanks Team. More
Very nice experience. Went smooth Went into dealership with not much knowledge of the jeep gladiator. But with a ride with Mike and His knowledge of the vehicl. I was very happy with t Went into dealership with not much knowledge of the jeep gladiator. But with a ride with Mike and His knowledge of the vehicl. I was very happy with the service and the vehicle More
Excellent experience Nick Goodwin helped me get the car I wanted and made it super easy and smooth will recommend 100% I have already purchase two cars from them I’m very satisfied with all they did for me. wanted and made it super easy and smooth will recommend 100% I have already purchase two cars from them I’m very satisfied with all they did for me. More
Very knowledgeable and friendly staff! Answered all my questions and pointed me in the right direction. Great place to do business. Love my new Jeep Compass! questions and pointed me in the right direction. Great place to do business. Love my new Jeep Compass! More
I had an EXCELLENT experiance buying my new Dodge Ram from Capital! Tara my sales person was OUTSTANDING ! Knows her product, great sales presence, Verry Dilegent and helpful,,Al,Curtis ,along with Jimmy from Capital! Tara my sales person was OUTSTANDING ! Knows her product, great sales presence, Verry Dilegent and helpful,,Al,Curtis ,along with Jimmy and Greg were very proffesional . I left the very pleased overall! More
The guys at capital went out of the way to get me what i wanted. This was the least stressful buying experiance I have ever have had. No pressure like other dealers who tried to make me feel bad for getti wanted. This was the least stressful buying experiance I have ever have had. No pressure like other dealers who tried to make me feel bad for getting a good deal. More
Excellent service We are very grateful for all the help to get our vehicle. The experience with the staff working at the dealer was excellent. We are especially gratefu We are very grateful for all the help to get our vehicle. The experience with the staff working at the dealer was excellent. We are especially grateful to Mr. Felipe and Mr. Jimmy who worked hard to help us get our vehicle. God bless you. More
Approval 5 starts!!! Amazing staff, despite my not so great credit Jimmy and Felipe worked so hard and stayed late so i can leave the dealership with my dream 5 starts!!! Amazing staff, despite my not so great credit Jimmy and Felipe worked so hard and stayed late so i can leave the dealership with my dream suv. Thanks to their amazing work i now own a 2016 Jeep Grand Cherokee. Thank you!!! More