Capitol Chrysler Dodge Jeep RAM
Willimantic, CT
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Freddy is the best. He gives 100% in his works, excellent service, friendly and honest always do its best to help you get out with your car 100% RECOMMENDED service, friendly and honest always do its best to help you get out with your car 100% RECOMMENDED More
Our sales rep Tara was great, and very knowledgeable on our jeep.She worked hard to get us the best deal ! Excellent customer service, very happy with our experience our jeep.She worked hard to get us the best deal ! Excellent customer service, very happy with our experience More
Jimmy was a very friendly and talkative man. Very eager to please. Could have been more prepared for the sail when we came to pick up the truck. Had a 1730 appointment and had to wait for sales manager to to please. Could have been more prepared for the sail when we came to pick up the truck. Had a 1730 appointment and had to wait for sales manager to finish personal business before getting to us. Should have been a 10 min process took close to 45min. Truck was not fully detailed was fully cleaned externally. They do do a great job on cleaning the interior and fixing the dent in the left fender. Was one of the better use car buying experience I have had. More
Best Car Buying Experience Capitol Jeep is truly a great dealer to purchase a new or used car from. I recently purchased a 2020 Wrangler from them and it has been one of the smo Capitol Jeep is truly a great dealer to purchase a new or used car from. I recently purchased a 2020 Wrangler from them and it has been one of the smoothest, most straight forward car experiences I have had. My salesperson Nick Goodwin was great, knowledgeable about the product, answered all of my questions I had and made me feel comfortable with the wrangler. Capitol not only helped me purchase a new car, but also helped me terminate my current lease to get into a car that I loved. I can't say any better about Capitol Jeep, but I highly recommend them to anyone, and will definitely be sending my friends and family to see Nick Goodwin for a new Chrysler, Jeep, Dodge, or RAM. I will be returning in the future for sure! More
Customer review--editing from previous Found a vehicle I was interested in on car gurus. Took the hour and a half trip to dealership to test drive it. We were greeted right away by Mike. He Found a vehicle I was interested in on car gurus. Took the hour and a half trip to dealership to test drive it. We were greeted right away by Mike. He was a great person to work with. I never felt pressured or intimidated as some "pushy" sales people make you feel. Answered all of my questions genuinely. After an agreement was reached, they bought lunch for us while we waited for the car to be detailed and inspected, which during found an issue with the AC. We left the car there to be fixed. It took a bit longer to get the car registered due to aome snafu's, but Greg had it overnighted as promised. I would say the only thing that could be an opportunity would be the washing and detailing of the car. There were spots inside of the car that were missed, dirt was caked in some corner areas in the vents and consoles and you could see some other fastly done work in other areas. Other than that, they were great to work with.****updated 10/24/19 So I have been waiting for the dealership to keep good on their word by ordering the spare tire tools that were not with the vehicle. Mike Breen our salesman, said he would order one as it is a safety requirement. Still waiting for it. I have emailed and called to follow up, with no response. Such a shame to have to change the reviews on this delaership, but if you give your word, you should make good on it. I will change my review if the dealership will make good on their promise. More
Great place to buy a car Buying a car is stressful, but that’s not the case here! Nick Goodwin will help you get rolling with as little stress as possible. Not only did he ma Buying a car is stressful, but that’s not the case here! Nick Goodwin will help you get rolling with as little stress as possible. Not only did he make it easy to purchase this car but he wasn’t pushy but persuasive for all the right reasons. I love my new Jeep and conveniently know how to operate the car so well thanks to Nick pointing out all the features of the car. Thanks for helping me choose a great vehicle! I’ll definitely be back to Capitol garage!! More
Used car purchase My son and I shopped for a used truck at Capitol and had a great experience. Jimmy G. worked with us and never pressured us into buying what we did no My son and I shopped for a used truck at Capitol and had a great experience. Jimmy G. worked with us and never pressured us into buying what we did not. My son bought his first truck with his help and has learned great life lessons through this experience. Thanks Jimmy for your help in my son's first big purchase. Paul Franson More
Very Helpful From the auto repair department to the sales department all staff were very helpful and answered all my questions. They went out of their way right to From the auto repair department to the sales department all staff were very helpful and answered all my questions. They went out of their way right to beyond closing to make sure i got what I wanted. Thanks Team. More
Excellent experience Nick Goodwin helped me get the car I wanted and made it super easy and smooth will recommend 100% I have already purchase two cars from them I’m very satisfied with all they did for me. wanted and made it super easy and smooth will recommend 100% I have already purchase two cars from them I’m very satisfied with all they did for me. More
Very knowledgeable and friendly staff! Answered all my questions and pointed me in the right direction. Great place to do business. Love my new Jeep Compass! questions and pointed me in the right direction. Great place to do business. Love my new Jeep Compass! More