
Capitol Chrysler Dodge Jeep RAM
Willimantic, CT
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I have bought new Jeeps for 31 years. Have dealt with more than a few dealers in our area and tried Capitol for the first time. Overall the best experience of any especially the salesman Mike. more than a few dealers in our area and tried Capitol for the first time. Overall the best experience of any especially the salesman Mike. Jim C. Moosup More
They were honest and made the buying experience a pleasure. I will recommend them and my salesman Mike to any of my friends that are in the market to buy a jeep. pleasure. I will recommend them and my salesman Mike to any of my friends that are in the market to buy a jeep. More
Timely, professional, friendly, and courteous. Overall great experience and EXCELLENT customer service. I would rate 20/10 if I could! Best dealership around hands down. great experience and EXCELLENT customer service. I would rate 20/10 if I could! Best dealership around hands down. More
easy laid back car buying. I was in and out in about an hour with my new car. There was no pressure at any stage of the process. I will be buying from here again hour with my new car. There was no pressure at any stage of the process. I will be buying from here again More
I had a great experience with Juan and Al. They were honest and trust worthy. I would recommend this dealership to anyone. Both were very knowledgeable. honest and trust worthy. I would recommend this dealership to anyone. Both were very knowledgeable. More
Would not recommend I purchased a used vehicle 6weeks ago. Thus far, the vehicle itself is great. To purchase here, though, be prepared to haggle, do your homework. I was I purchased a used vehicle 6weeks ago. Thus far, the vehicle itself is great. To purchase here, though, be prepared to haggle, do your homework. I wasn't thrilled to have the keys to my trade-in vehicle held hostage while the negotiations were in progress; I had to ask twice to get them back. Also, the vehicle only came with one key. I was told because it contained a chip, the dealership could make a new one for approximately $300 (but not for 5weeks); I had one made at another dealership for $70. I was kind of surprised that they were okay with selling me a vehicle with only one key. My partner has purchased three vehicles there previously and was promised a 'referral reward' of $100 for referring me to the dealership. As I said, I bought my vehicle 6weeks ago and have yet to see this 'reward', despite contacting the dealership twice (in writing and on the phone). This is not my first vehicle purchase, I have had much better experiences elsewhere and would recommend anyone to look elsewhere also. More
great buying experience very happy the transaction worked out well 5 stars great salesperson made the buying red tape a little easier would not have a problem using this deal very happy the transaction worked out well 5 stars great salesperson made the buying red tape a little easier would not have a problem using this dealership in the future More
I would not recommend buying a car from this dealership, I was constantly lied to through the entire process during and after. I was told my credit would not be run more than 3 times, it was ran 8 times. I I was constantly lied to through the entire process during and after. I was told my credit would not be run more than 3 times, it was ran 8 times. I was told I would drive my car home that same day, I didn’t drive it home til 3 days after, I was told I would have the plates from the RMV, the latest 3 days after the vehicle was purchased. A week and a half went by and I got a call saying my plates were at the dealership ready for me, I drove 45 minutes, and was told they were not there. I was asked multiple times for the same documentation to process the registration of my vehicle, overall this place will do anything to make a sale, lie about everything to make you happy, and the staff has a huge issue with communicating with each other. I will never come back here, nor recommend anyone come here to purchase a vehicle. More
Very trust worthy didn't think I would be able to get a car loan jimmy told to bring pay stubs proof of address and I will drive away with a new car did what he told me to do the same day I was driving in car loan jimmy told to bring pay stubs proof of address and I will drive away with a new car did what he told me to do the same day I was driving in a new 2020 jeep renegade and I love it thanks Jimmy I will send everyone looking for a vehicle your way thanks.. More
Nick and Stan were beyond helpful in finding me the right vehicle! I came to the right dealership and couldn’t be any happier with the service from the moment I walked in until things were finalized and I dr vehicle! I came to the right dealership and couldn’t be any happier with the service from the moment I walked in until things were finalized and I drove off with my new Jeep Compass. Fantastic Customer Service overall and highly recommended!! More