Capitol Chrysler Dodge Jeep RAM
Willimantic, CT
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BUYER BEWARE…..I hate to even write this kind of review as I am not that type of person. I purchased a 2019 Kia Sorento from this dealership back in march of 2020.Shortly ( two weeks ) after I bought this as I am not that type of person. I purchased a 2019 Kia Sorento from this dealership back in march of 2020.Shortly ( two weeks ) after I bought this vehicle I noticed it sounded like the transmission was slipping I brought the vehicle in for inspection I was assured it was just the way I drove as the new systems pick up how a person drives I guess ….the slipping continued brought it in again and I noticed all tires were different and since my vehicle is an awd vehicle that may have contributed to my transmission problems . I brought it to Columbia Kia and they told me I needed a new transmission how is this even possible . Never in my life have I ever felt scammed till now please everyone do your homework before you buy a car no matter what ur circumstances are … More
Longtime customer of this dealership - has always been a good experience. Like the renovated waiting area, except the chairs are modern uncomfortable. good experience. Like the renovated waiting area, except the chairs are modern uncomfortable. More
Just had recalls and oil change completed on my new Jeep Grand Cherokee L. Rachel, the Service Dept, and John (the shuttle driver) really exemplified customer service at its best! Thanks and Merry Christmas Grand Cherokee L. Rachel, the Service Dept, and John (the shuttle driver) really exemplified customer service at its best! Thanks and Merry Christmas 🎄 More
Going to dealership can be nerve reckoning, but Tony made me feel calm & at peace. He & the other staff were attentive to me and I appreciate that vey much. Tony energy & honesty is unmatched! I most definit me feel calm & at peace. He & the other staff were attentive to me and I appreciate that vey much. Tony energy & honesty is unmatched! I most definitely will recommend this dealership to my friends & family. I had a wonderful experience! More
Fantastic Customer Service very friendly and accommodating. Would buy another vehicle here in a heartbeat and I live in Long Island Ny so I have to travel. Great dealer. accommodating. Would buy another vehicle here in a heartbeat and I live in Long Island Ny so I have to travel. Great dealer. More
I always ask Capitol Garage what their recommendations are to keep my jeep running well because I love my jeep. They always give great advice! I like working with the Service Dept. Friendly, professional are to keep my jeep running well because I love my jeep. They always give great advice! I like working with the Service Dept. Friendly, professional and knowledgeable. Gary is often my point of contact and I feel confident after my jeep has been serviced that it will run well. More
This is my 2nd visit to Capitol. Service was excellent. Problem diagnosed and fix in an acceptable time frame. Staff was courteous and professional. Problem diagnosed and fix in an acceptable time frame. Staff was courteous and professional. More