Capitol Chevrolet
Austin, TX
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Happy Customer LOVE my new truck and the staff at the dealership we're no-nonsense about all my interactions. Also, there was a recall on my truck, and my salesperso LOVE my new truck and the staff at the dealership we're no-nonsense about all my interactions. Also, there was a recall on my truck, and my salesperson came personally to pick it up and take it for the service work back at the dealership. THAT is customer service!!! More
ettai davis Awsome experience great help and took time to explain all my questions And found the right vehicle for me couldn't be more happier With my purchase Awsome experience great help and took time to explain all my questions And found the right vehicle for me couldn't be more happier With my purchase More
The Miracle Due to bankruptcy I was turned down at three different dealerships. Eddie Balderas and Capitol fought to get me into a car I could afford. I MEAN Due to bankruptcy I was turned down at three different dealerships. Eddie Balderas and Capitol fought to get me into a car I could afford. I MEAN THEY FOUGHT. If you want a miracle, contact them! More
Car buying made easy Capitol chevrolet gave outstanding service, making it easy to get in a great reliable car. My salesperson Ronald Favis was amazing and made sure i had Capitol chevrolet gave outstanding service, making it easy to get in a great reliable car. My salesperson Ronald Favis was amazing and made sure i had all options available to me, making my choice one i dont regret. More
fair is fair Several days after my last visit to Capitol Chevrolet, my service rep, Josh, called. I thought he'd dialed the wrong number, but he'd called on purpos Several days after my last visit to Capitol Chevrolet, my service rep, Josh, called. I thought he'd dialed the wrong number, but he'd called on purpose to tell me that he'd found a way not to charge me for some of my service. Today, I saw that he'd reimbursed my credit card. More
Got me exactly what i was looking for!! I was hesitant to make a move into a used truck but after speaking with Hector Campos i knew this was the right deal for me. Im more than happy with m I was hesitant to make a move into a used truck but after speaking with Hector Campos i knew this was the right deal for me. Im more than happy with my new purchase and recommend anyone looking for a new vehicle to work with Hector at Capital Chevrolet... More
Great management and salesmanship I received the best salesmanship you can get. My guy Hector Campos helped me out with my purchase and I would recommend him to anybody trying to purch I received the best salesmanship you can get. My guy Hector Campos helped me out with my purchase and I would recommend him to anybody trying to purchase a vehicle. Everything he promised me was accomplished in the time he said it would be. More
Chevy malibu We had a great experience here we were upside down in our trade in and after a few hrs it looked like it wasn't goibgbto happen and just before we lef We had a great experience here we were upside down in our trade in and after a few hrs it looked like it wasn't goibgbto happen and just before we left Hector came over and made it happen made my wife very happy everyone there was so nice and helpful we will definitely be going back to get my new car soon More
Great Service from Salesman, Timeliness fell short. I had a great experience dealing with Ron Favis as my Salesman. He was very friendly, and made everything very clear about what was going on through e I had a great experience dealing with Ron Favis as my Salesman. He was very friendly, and made everything very clear about what was going on through every step. However where this dealership falls short is their timeliness and efficiency. I arrived at the dealership around 9:45am, and was not finished until 6:45pm. Although the payment was finished around 2:30pm it was negotiated that I would receive new tires, that they would fix the recall part, and detail my vehicle. I was told an hour later at 3:30 my truck was just put on a lift to begin being worked on. 2 hours later I was told my vehicle was ready to be transported to Firestone to get new tires. However they failed to detail my car and was told I had to wait even longer for my vehicle to be ready. This dealership was not very efficient, and seemed to not communicate with each other on what was being done. I was told by many different people the same thing repeatedly, because they were not communicating with each other. If you are trying to only spend half a day getting a vehicle, then you're better off going somewhere else. If you don't mind spending 9-10 hours waiting then this is the place for you. Again, Ron was fantastic and none of the waiting was his fault. The finance and service departments were very slow. More
Excellent service We had a great experience with the sales team at Capital Chevrolet used car department. Derrick was very helpful through the entire process. I would d We had a great experience with the sales team at Capital Chevrolet used car department. Derrick was very helpful through the entire process. I would definitely recommend them to anyone. More