Capital Volkswagen Volvo Porsche- Service Center

Cameron did an outstanding job of getting my Volks CC in late on a busy Saturday morning to diagnos the problem, and more importtantly; promised that the work would be cpmplete on Monday morning and ready f late on a busy Saturday morning to diagnos the problem, and more importtantly; promised that the work would be cpmplete on Monday morning and ready for pick-up. Very pleased with cameron's efforts and customer service. The call center for appointments has major problems! I was told two weeks before they would even see me! I asked to speak with customer service, and Cameron took care of my needs. Phone skills at call center must be worked on and improved. Brad Gent More

My car was fixed in a few days after another Volvo specialist had the car for weeks without figuring it out. Cameron kept me informed on what was going with the car and was very polite and friendly. specialist had the car for weeks without figuring it out. Cameron kept me informed on what was going with the car and was very polite and friendly. A few weeks later I had another issue with the car that I assumed was another computer issue, but instead involved the battery. The battery had a warranty from another store so I was able to switch it out and bring it back. The service center installed the new battery and washed my car for free, and I had it back within 24 hours. Great experience overall. More

Arrived a few minutes early for the appoinment. Cameron greated me with his normal happy and very pleasant smile. He went over the repair list I signed the papers and he proceeded promptly with beginning greated me with his normal happy and very pleasant smile. He went over the repair list I signed the papers and he proceeded promptly with beginning the service. The repairs did not take long, and we were out and on our way back home in no time at all. Cameron is a primary factor in my choosing to drive to Tallahassee for my car service. His easy manner, clear and concise answers and explanations about service and questions regarding my car, add security and confidence that a thorough high quality job was performed on my car. I sincerely wish all my other appliance repair needs were a easy as the Volvo service that Cameron ensures. Thank you again, Cameron! More

Cameron has been my advisor for over three years and in my over 15 years of car ownership and service , I have never experienced such care, knowledge, and amazing customer service as with Cameron. He is tr my over 15 years of car ownership and service , I have never experienced such care, knowledge, and amazing customer service as with Cameron. He is truly exceptional. He truly us a service advisor, advising the customer on how best to treat and fix their car and someone who gives a great service in doing so. I have often said to my friends in big cities, one if the best things about Tallahassee is the care and personal attention I get from my service advisor at Volvo. And I mean it whole heartedly. Whenever there is do etching wrong if whenever I have a question, Cameron treats me with respect and true concern. It's a pleasure risking my car to him. More

Cameron and his service staff team have consistently provided excellent customer service. Whether its maintenance, repair or a question, I have received professional, courteous, friendly service! I ca provided excellent customer service. Whether its maintenance, repair or a question, I have received professional, courteous, friendly service! I can't imagine owning a different type of vehicle due to the superb "service after the sale" experiences. Cameron and team are awesome and I tell all my friends what quality work and friendly service I receive from Capital Eurocars. More

This is my third Porsche, I have had nothing but positive experiences from Cameron Clifton every time I come in for service. He always goes out of his way to make sure I’m taken care of in a quick and effic experiences from Cameron Clifton every time I come in for service. He always goes out of his way to make sure I’m taken care of in a quick and efficient manner. Whenever I have questions about my car, I can call him or just stop by without and appointment and he will drop what he’s doing to assist me. Owning a Porsche is a great experience, but having someone dependable to help you maintain it is just Outstanding! I will always bring my Porsche to Mr. Clifton, because I know that he cares about my car as much as I do. More

I recently purchased a VW Touareg and have been having an issue with one of the tires. I brought my vehicle to the dealership to have it looked at. Dustin Wheeler is the VW service advisor and told me I ne issue with one of the tires. I brought my vehicle to the dealership to have it looked at. Dustin Wheeler is the VW service advisor and told me I needed a new tire and let me know that I would need all new tires soon. He didn't try to push me into having a bunch of work done that was unnecessary and I really appreciate that. Dustin always answers my questions and makes sure my vehicle is taken care of. Thank you. More

I purchased a 2012 Jetta TDI from a VW dealership in Pensacola. There was a poorly fit headliner in the vehicle and a new headliner was sent to my local dealership for installation. I met Dustin Wheeler Pensacola. There was a poorly fit headliner in the vehicle and a new headliner was sent to my local dealership for installation. I met Dustin Wheeler at that time and he was very courteous. They replaced the headliner and Dustin made sure I was satisfied with the end result before leaving. I recently took the vehicle back for the 10,000 mile servie and again was met by Dustin. He was very helpful and answered some questions that I had about the vehicle. He made me feel like he cared about my vehicle and wanted to keep me as a customer. It was nice to experience customer service the way it should be. More

I took my car in for routine maintenance and was surprised to learn I needed a rather big repair. Lee Woodruff, the Service Manager and Dustin Wheeler, my Service Adviser turned what could have been surprised to learn I needed a rather big repair. Lee Woodruff, the Service Manager and Dustin Wheeler, my Service Adviser turned what could have been a very negative situation around quickly with their responsiveness, professionalism and courtesy by taking the time to talk me through what had happened and going out of their way to make sure I was not inconvenienced. I appreciate their thoughtfulness and feel good knowing my car is in their good and capable hands when ever I need service. I would definitely recommend this terrific team! More