Capital Volkswagen Volvo Porsche- Service Center
Tallahassee, FL
529 Reviews of Capital Volkswagen Volvo Porsche- Service Center
MOVED THE MOUNTAIN ryan was able to move the mountain and get us serviced. the quality of the workmanship was perfect. we had a damagaged interior part replaced looks ryan was able to move the mountain and get us serviced. the quality of the workmanship was perfect. we had a damagaged interior part replaced looks brand new again. thanks greg More
Service Review Having my Tiguan serviced at Capitol Volkswagen was a very pleasant experience. Dustin wheeler, my service advisor ,took very good care of me. He is v Having my Tiguan serviced at Capitol Volkswagen was a very pleasant experience. Dustin wheeler, my service advisor ,took very good care of me. He is very professional, respectful,courteous and caring. I feel very comfortable working with him. I highly recommend him!!! More
Excellent Customer Service I purchased my car from Capital and from the first service I have had nothing but good things to say about the service department. I have been able t I purchased my car from Capital and from the first service I have had nothing but good things to say about the service department. I have been able to schedule appointments as needed and the work has been performed in a timely manner with a get it right the first time attitude. The waiting area has always been clean and neat. The Service Advisor, Cameron Clifton, has always greeted me in a professional and personal manner that left me feeling good about the service. More
Service Review Cameron promptly and efficiently diagonosed my problem and had it fixed. He was a pleasure to deal with and you are lucky to have him in your service Cameron promptly and efficiently diagonosed my problem and had it fixed. He was a pleasure to deal with and you are lucky to have him in your service Dept. More
Saved me from bad service I had an insurance claim from an accident and the body shop that I used outsourced their mechanical work to a horrible mechanic shop. I have used Capi I had an insurance claim from an accident and the body shop that I used outsourced their mechanical work to a horrible mechanic shop. I have used Capital Eurocars many times in the past for service on this Audi and other Audis that I have owned, and insisted that the car be towed there. Ryan assisted me with my insurance company (USAA) and even the body shop for payment. I will now use Capital Eurocars for all service from this point on and will even have my mother (who also drives an Audi) use them as well in the future because of this experience. More
The pressure is on! We were a week away from a visit to see my 91 year old aunt.....when a strange light came on the dash! I looked up what it meant and my heart sank. " We were a week away from a visit to see my 91 year old aunt.....when a strange light came on the dash! I looked up what it meant and my heart sank. "Go to the nearest VW dealer ASAP! This can't be happening! We took our car the next morning, which was a Tuesday. So our journey began. Mr. Wheeler kept us updated very step of the way, calling us sometimes twice a day or more if needed. He knew we were leaving and did his best to put our car back on the road. But, the weekend was soon upon us without our car. He made it possible for us to get a rental for our trip. I was able to see my aunt for her birthday, which was very special for me. We returned to find our car repaired and ready for us to pick it up. A BIG thank you to Mr. Wheeler and all who made our experience a pleasure. More
Capital Eurocars Ryan was an absolute pleasure to deal with, professional, knowledgable, courteous , and prompt with communicating! My repair was for road damage, so w Ryan was an absolute pleasure to deal with, professional, knowledgable, courteous , and prompt with communicating! My repair was for road damage, so we were dealing with insurance and Ryan made this aspect easy to deal with! More
Top-notch service During my last visit to Capital Volkswagen, I was reminded of how good the service is at VW. Our Passat started having trouble at a most inopportune t During my last visit to Capital Volkswagen, I was reminded of how good the service is at VW. Our Passat started having trouble at a most inopportune time for us, but we were able to get our car in right when we needed, and Ryan was incredibly thoughtful and helpful throughout the process. The service was efficient and comprehensive, but, most importantly, Ryan took his time to explain everything to us and help us make the service time as painless as possible. After our service, with which we were very happy, my husband and I realized we had left our baby stroller behind in the loaner car. Ryan went above and beyond his job and helped us to locate the stroller. We were so thankful. It was quite refreshing to have such a smooth -- dare I say pleasant -- experience with car service. Thanks so much. More
Great Customer Service Ryan was great. Could not have been any better. He helped me out with my car on all aspects of the transaction. I recently moved to GA and I had no id Ryan was great. Could not have been any better. He helped me out with my car on all aspects of the transaction. I recently moved to GA and I had no idea what to do or where to go. He helped me feel at ease with my car and did way more than expected. I will definitely call Ryan again for my Audi needs More
Quick Service for an Unexpected Problem Dustin went out of his way to help me with a sudden mechanical problem, even though i didn't have an appointment. The issue ended up taking a few extr Dustin went out of his way to help me with a sudden mechanical problem, even though i didn't have an appointment. The issue ended up taking a few extra days, but the dealership provided a loaner car and I didn't need to change my plans or miss a step over the weekend. I really appreciated their flexibility and helpfulness. Excellent work! More