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Capital Subaru of Greenville - Service Center

Winterville, NC

4.8
382 Reviews

382 Reviews of Capital Subaru of Greenville - Service Center

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July 14, 2023

The waiting room was clean, and the staff was pleasant. Had to have 4 new tires put on. I had to wait a bit more because a belt had broken on their machine and had to be replaced. More

by MPBARBERA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2023

Professional, friendly. Ryan does a great job keeping the customer informed through the service. Highly recommend this service department. More

by RTROTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Roebuck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan May
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2023

Excellent service, They listen, ask good questions and do not try to sell services not needed. I’m considered picky when it comes to dealerships and the industry … and I’d recommend this group. More

by Gabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Roebuck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2023

I truly appreciate the service I received. The service rep really listened to my concerns, and helped me understand options for repairs needed. He was patient, even when he had to repeat expla More

by JLRMLEES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2023

Super quick routine maintenance appointment (oil change and tire rotation). They even washed and vacuumed my car! More

by PHILLIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Roebuck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2023

Our service representative was excellent and went above and beyond to ensure that our concerns were checked out. More

by Jenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I am sorry I don't remember the name of our service rep but he was excellent!
July 07, 2023

The attendants are always personable, informative, and patient. The service was completed in the promised time frame. I was also informed of an estimated time for services to come. More

by CORANLUC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2023

The staff was very welcoming and friendly The atmosphere was calming and peaceful and I’m satisfied with my purchase of the 2016 Honda CRV thank you Raheem’s Slade More

by Vebrown1984
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Raheem Slade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Ellegor
July 07, 2023

Very courteous and attentive exceeded all my expectations very pleased would recommend to friends and family More

by RICK.F.STANLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Roebuck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Conway
July 07, 2023

The service is always good and they work in discounts when available. The showroom is a bit crowded and seating is a little sparse. The website has periodic issues with scheduling and the direct phone li More

by MATTCWHITED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan May
5.0
This rating includes all reviews, with more weight given to recent reviews.
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