Back

Capital Subaru of Greenville

Winterville, NC

4.8
512 Reviews

3999 S Memorial Dr

Winterville, NC

28590

Directions

By Type

Showing 512 reviews

August 22, 2018

NOT a trustworthy dealership Almost bought a slightly used Subaru but then just happened to notice that the vehicle had been damaged & someone had put bondo over the damage which More

by SusanSC
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
General Manager Wayne Barbour, Scott, Matt
Mar 02, 2021 -

Capital Subaru of Greenville responded

Hey SusanSC, we are very sorry to hear this happened. We would love to discuss more details as to what happened so we can make sure we improve in our process and how our customers are treated. Mistakes happen unfortunately and things can get miscommunicated. With that said we do want each and every customer to feel like they are being cared for and that their concerns are being heard which sounds likes was not the case here. Please feel free to message us so we can make sure this does not happen again. Thank you in advance for any feedback.

June 13, 2015

Good Experience Bought a used car. Worked with a salesman named James who was patient with me while I tried a few cars. Had a little better rate then I thought I wo More

by tumm5623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James, David
Mar 02, 2021 -

Capital Subaru of Greenville responded

Hey tumm5623, thank you very much for your kind words of our dealership and sales staff! Love hearing that you had a great experience and will return for future vehicle needs. Since then we have recently updated our showroom and waiting lounge to better serve our customers. We also improved our process to help cut down on wait time for the finance office to help make it an easy and enjoyable buying experience. Thank you again for your feedback and as well for your business.

...
52