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Capital Subaru of Greenville

Winterville, NC

4.8
495 Reviews
At the foundation, or should we say chassis, of Capital Subaru of Greenville is a desire to bring drivers in the greater Greenville, NC, area an assortment of new and used cars capable of transforming everyday commutes into something a little more extraordinary. This is why we sell only new Subaru models such as the Subaru Outback, Crosstrek, Legacy, Impreza and Forester, and mint-condition used cars.
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3999 S Memorial Dr

Winterville, NC

28590

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Showing 495 reviews

July 06, 2023

I love my Subaru, Best car I’ve ever owned. !!!! I am happy with the service department More

by RERENRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Roebuck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2023

It was quick and easy to schedule service. Service staff were friendly and efficient. Work completed in timely fashion. More

by NA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2023

The whole process was fast and efficient. The salesman was very, very helpful and so was a service representative. Couldn't be more pleased. More

by BHAD669
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Barbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Ellegor
August 21, 2018

NOT a trustworthy dealership Almost bought a slightly used Subaru but then just happened to notice that the vehicle had been damaged & someone had put bondo over the damage which More

by SusanSC
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
General Manager Wayne Barbour, Scott, Matt
Mar 02, 2021 -

Capital Subaru of Greenville responded

Hey SusanSC, we are very sorry to hear this happened. We would love to discuss more details as to what happened so we can make sure we improve in our process and how our customers are treated. Mistakes happen unfortunately and things can get miscommunicated. With that said we do want each and every customer to feel like they are being cared for and that their concerns are being heard which sounds likes was not the case here. Please feel free to message us so we can make sure this does not happen again. Thank you in advance for any feedback.

June 13, 2015

Good Experience Bought a used car. Worked with a salesman named James who was patient with me while I tried a few cars. Had a little better rate then I thought I wo More

by tumm5623
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James, David
Mar 02, 2021 -

Capital Subaru of Greenville responded

Hey tumm5623, thank you very much for your kind words of our dealership and sales staff! Love hearing that you had a great experience and will return for future vehicle needs. Since then we have recently updated our showroom and waiting lounge to better serve our customers. We also improved our process to help cut down on wait time for the finance office to help make it an easy and enjoyable buying experience. Thank you again for your feedback and as well for your business.

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