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Capital Motor Group
Medford, NY
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While anyone would be skeptical of a used car dealer, as I definitely was, and with issues that did come up that could have easily made me walk away, both Richie and Paul definitely made good on their promi I definitely was, and with issues that did come up that could have easily made me walk away, both Richie and Paul definitely made good on their promises in delivering a beautiful Volvo to me. Even after some basic scratches and dents were repaired, both Richie and Paul went above and beyond to ensure the car was 100%. You'll even get to enjoy their slap stick humor in the showroom as they try to make any stressful purchase of a car a bit more calm. Even down to the delivery, when my insurance agent only had a flip phone and couldn't send documents, they both worked through it all. It's only day 1 after delivery so I am hoping that their commitment follows through in the days to come. Only suggestion,... get a working 1980's fax machine please..... More
I bought a used 2015 Range Rover for $35,000 with tax and extended warranty on Oct 1,2022, on Oct 4 the vehicle broke down and has been at a repair shop since 11 weeks and counting, no end in sight , all whi extended warranty on Oct 1,2022, on Oct 4 the vehicle broke down and has been at a repair shop since 11 weeks and counting, no end in sight , all while I pay the monthly payment and car insurance , I reached out to them and tried to negotiate a fair deal, nothing came of it although they say they’ve tried everything to fix the issue, they’ve done nothing , an absolute miserable experience with Capital Motor Group More
Great service. They do stand behind their cars unlike the person said below. Their sales department could be a little better but they got me into a good car with terrible credit (Less than 500). 2 Things wen person said below. Their sales department could be a little better but they got me into a good car with terrible credit (Less than 500). 2 Things went wrong with the car after I got it within a week. Brought it to the service department and it was fixed promptly without charging me a single penny. Plus the people in the service center were really nice. More