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Capital Hyundai of Greensboro

Greensboro, NC

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573 Reviews

801 East Bessemer Ave.

Greensboro, NC

27405

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Showing 573 reviews

March 22, 2019

Used Car Buying Made Easy I’ve never been a fan of used car buying, but capital Subaru made it so easy and painless, that it’s definitely something I would consider again in t More

by AnnaG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dameon Pounds
Mar 25, 2019 -

Capital Hyundai of Greensboro responded

Thank you for the review! We really appreciate it.

March 22, 2019

Service delivered as promised. Took my 2014 Hyundai Santa Fe Sport in for a voluntary recall related to the engine. Service advisor said it should take about an hour to complete and More

by fbj630
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Fuller
Mar 25, 2019 -

Capital Hyundai of Greensboro responded

Thank you for the review!

March 22, 2019

#fivestar I give this a five star for the friendly and easy to work with. Kept me up to date and had vehicle finished well before expected time. If I rated the More

by #secretshopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Fuller
Mar 25, 2019 -

Capital Hyundai of Greensboro responded

Thank you for the review! A major upgrade is in the works. We are excited that in the near future we will be able to assist our customers in a modern and beautiful facility!

March 22, 2019

Great experience I worked with Nyia in the internet sales department and then when I went into the dealership I worked with Chris, both were very helpful finding the c More

by kenzie.iocona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Minervini, Nyia Cope, Chris Lowery
Mar 25, 2019 -

Capital Hyundai of Greensboro responded

Thank you for the review! We look forward to seeing you again!

March 22, 2019

Waste of time Scheduled in advance a time to have an oil change and tire rotation performed on my car. What should have taken no more than 20 minutes. Over 90 minut More

by My time is important
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 25, 2019 -

Capital Hyundai of Greensboro responded

Terribly sorry that your visit was on such a busy day. We try to be as efficient as possible, while accommodating as many customers as we can. We don't always get the balance right. We do hope that you may change your mind in the future and give us another chance. Thank you for the feedback!

March 21, 2019

Friendly,professional and great prices. Best place ever!!!! My wife and I walked in and just wanted to look and check out prices for our daughter starting college. We let the sales person know why we were ther More

by Davill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizbeth Sanchez, Dameon Pounds
Mar 22, 2019 -

Capital Hyundai of Greensboro responded

Thank YOU so much! I hope you know how much we appreciate your business!

March 20, 2019

A Gem in Customer Service! Excellent Customer Service. Efficient,Detailed Orieted, with No Haggling! Mr. Pounds exhibit all these skills during my transitioning with trading i More

by Stepho5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dameon Pounds
Mar 22, 2019 -

Capital Hyundai of Greensboro responded

Thank you for the review!

March 20, 2019

Frustrating They are good with taking the car and trying to fix it but with my car they seem to not know what’s wrong with it and messed something up after my axe More

by nazha_c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Fuller, Jessica DuHart, Ysomi
Mar 22, 2019 -

Capital Hyundai of Greensboro responded

Hello nazha_c. We are so sorry to hear that you've had a frustrating experience, and hope we find a resolution for you very soon.

March 19, 2019

Manufacturer recall I made an appointment when I arrived they got my car in quickly and got the job done quickly I was very satisfied. My service advisor, Ysomi, was prof More

by DAVID.MC1768
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Mar 22, 2019 -

Capital Hyundai of Greensboro responded

Thank you for the review!

March 16, 2019

Routine Maintenance The service I was provided, from scheduling the appointment to driving away, was excellent. The staff was friendly and on top of each step of the proc More

by APCHRIST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Fuller, I do not remember the name of the service representative that I first spoke to over the phone; however, she was great!
Mar 18, 2019 -

Capital Hyundai of Greensboro responded

Great to hear, thank you!

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