Capital Hyundai of Greensboro
Greensboro, NC
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Efficient I took my car in for its 90K service appointment. My service advisor greeted me with a smile and provided me information to clarify what service wo I took my car in for its 90K service appointment. My service advisor greeted me with a smile and provided me information to clarify what service would be provided. He provided me with a cost estimate. As I waited, Capital had a variety of free beverages for the customers to choose from which was nice because it was a cold, rainy morning. Shortly into my wait time, my service advisor provided service findings and recommendations. Total wait time was only 1 1/2 hours. I had been given an estimate of 2 to 2 1/2 hrs. Cost was what I anticipated but still high for 1 1/2 hrs if labor. More
Great experience The ease of setting my appointment up was only the beginning of a great experience. Customer service was excellent, they kept me informed the entir The ease of setting my appointment up was only the beginning of a great experience. Customer service was excellent, they kept me informed the entire time, and even fixed my sound problem- which I didn't think was possible. Thank you so much. I will definitely use this service center in the future. More
service experience David always helps to solve problems.I like the fact that I can leave my vehicle and be shuttled to work.Not alot of wait time. David always helps to solve problems.I like the fact that I can leave my vehicle and be shuttled to work.Not alot of wait time. More
I will do business with you in the future. One of the reasons I bought two Hyundai sonata sedans was because of the service experiance there. I am very pleased. I will service my vehicles with One of the reasons I bought two Hyundai sonata sedans was because of the service experiance there. I am very pleased. I will service my vehicles with you in the future. More
Amazing! My overall experience was great. I am definitely satisfied. Everyone was super friendly and I feel like everyone tried their best to ensure what I nee My overall experience was great. I am definitely satisfied. Everyone was super friendly and I feel like everyone tried their best to ensure what I needed done was done. More
2hrs for a scheduled oil and filter change...for 189 dollars Nearly two hundred dollars for an oil amd fiter change, when I had a scheduled appointment, never again. After the work was paid for and completed I m Nearly two hundred dollars for an oil amd fiter change, when I had a scheduled appointment, never again. After the work was paid for and completed I mentioned a noise concern I had for thr sun roof. Tech looked into it, couldn't find any issues but lubed tracks. I opened the sunroof while still in the service department prior to leaving. A mile down the road, the wind deflector detached from the entire right side. I returned to the service department immediately. Welcome agent didnt get tech, rather he diagnosed the issue and went to get glue to reattach the wind deflector. I will not be paying for any work associated to that system if any issues stem from this occurrence. More
Nice team and good atmosphere I will be back to capital because they have a wonderful team and they are very helpful. David Fuller was very Freindly and professional. The customer I will be back to capital because they have a wonderful team and they are very helpful. David Fuller was very Freindly and professional. The customer service very helpful with the appointment and flexibility. More
Service Called and secured appointment easily. Was able to get car serviced without trouble and was kept informed about how service was going through text. Wo Called and secured appointment easily. Was able to get car serviced without trouble and was kept informed about how service was going through text. Would recommend to anyone. More
Expedient warranty service! I have always been pleased with the service department and courtesy of David when I bring my SantaFe in for service. Waiting room is comfortable. The I have always been pleased with the service department and courtesy of David when I bring my SantaFe in for service. Waiting room is comfortable. The High Point Hyundai service though gives a free car wash which would be nice if Capital would provide. More
Oil Change Everything went as expected without any surprises. Got an oil changed, replaced cabin and engine filters and burned out light bulbs. My car rides g Everything went as expected without any surprises. Got an oil changed, replaced cabin and engine filters and burned out light bulbs. My car rides great and I like to keep it this way. More