Capital Hyundai of Greensboro

worst customer service I purchased a car from Bob Dunn Hyundai Greensboro location. While purchasing the vehicle we agreed upon installing heated seat and picked up a suitab I purchased a car from Bob Dunn Hyundai Greensboro location. While purchasing the vehicle we agreed upon installing heated seat and picked up a suitable plan accordingly. I never got a call to install the heated seat for about 2 months or so and hence I decided on getting a refund. Since to date I haven't received a refund despite making multiple visits to the showroom and calling several times. Every time they agree on sending me a refund check but they never do. They never reply to emails or call back. This is the first time I have experienced worst customer service in America. More

Trade In Its been 34 days and my car from the trade has still NOT been paid off. Contacted the dealership by phone numerous times, emails, Chat, and made a com Its been 34 days and my car from the trade has still NOT been paid off. Contacted the dealership by phone numerous times, emails, Chat, and made a complaint on the 800 Hyndai. No one will return my call. The saleman was nice, but the remainder of the staff is very unprofessional that they can not return a phone call to let me know why its taking so long to pay off my trade. More

Great! Absolutely love my new car and everyone at the dealership was extremely helpful in my making a decision. Darrell Pappas is who assisted me and seeing Absolutely love my new car and everyone at the dealership was extremely helpful in my making a decision. Darrell Pappas is who assisted me and seeing as this was my first car I've ever purchased on my own, he was very understanding and patient. I would recommend Bob Dunn Hyundai to everyone! More

Great Experience Would recommend Bob Dunn Hyundai and our Sale Rep, Alvin Graves. Great Experience. This is our fourth car we have purchased from Bob Dunn Hyundai. Would recommend Bob Dunn Hyundai and our Sale Rep, Alvin Graves. Great Experience. This is our fourth car we have purchased from Bob Dunn Hyundai. More

Excellent experience. Excellent experience with Bob Dunn Hyundai. This is our third car we have purchased from Bob Dunn Hyundai. Bob Dunn Hyundai has great follow up. Excellent experience with Bob Dunn Hyundai. This is our third car we have purchased from Bob Dunn Hyundai. Bob Dunn Hyundai has great follow up. More

Great customer service! Enjoyed working with our awesome salesman Big Mike Thorne! The experience was quick and hassle free but informative. This is our second car from Bob D Enjoyed working with our awesome salesman Big Mike Thorne! The experience was quick and hassle free but informative. This is our second car from Bob Dunn Hyundai in 5 months and they were equally good experiences. More

Overall excellent buying experience Great salesperson - McArthur Lee! Even though I bought a Hyundai, I commend the dealership for supporting a local charity with donations from the sale Great salesperson - McArthur Lee! Even though I bought a Hyundai, I commend the dealership for supporting a local charity with donations from the sale of each Suburu during December - nice community service More

Excellent buying experience From firs contact to the final delivery of my new Hyundai, the people at Bob Dunn were very professional and friendly. I found the whole experience ve From firs contact to the final delivery of my new Hyundai, the people at Bob Dunn were very professional and friendly. I found the whole experience very gratifying. More

Beware! Dishonest.They will make promises and not deliver (AFTER they pull your credit and your score takes a hit.) When asked for clarification on their lies Dishonest.They will make promises and not deliver (AFTER they pull your credit and your score takes a hit.) When asked for clarification on their lies, the vehicle was suddenly "sold" (while still sitting on the lot.) Very unprofessional! I should have known better from previous reviews and family/friends experience. Complete waste of time and credit points! Our family has given them more business than they deserve but no more. Worth driving a little farther for a better price and service! More

Great Hyundai offered a good price and excellent service. The staff went above and beyond to help me get into a great new vehicle. From the Salesperson to Hyundai offered a good price and excellent service. The staff went above and beyond to help me get into a great new vehicle. From the Salesperson to the Finance manage, I would recommend this Dealership to anyone. More