Capital Hyundai of Greensboro

First maintenance. I arrived early and after meeting with Chris Williams, Jimmy helped me with some phone problems that I had. Then I proceeded to the service area and m I arrived early and after meeting with Chris Williams, Jimmy helped me with some phone problems that I had. Then I proceeded to the service area and my appointment time was moved up. Everyone was excellent, and I drove 70 miles from Concord. More

Personal touch I have been using Capital Hyundai service for just over a year for my 12 year old (inherited) Hyundai Sonata. The entire service experience has been c I have been using Capital Hyundai service for just over a year for my 12 year old (inherited) Hyundai Sonata. The entire service experience has been competent, communicative as well as cost conscious considering the age of my Hyundai. The customer service reps are attentive ... and they do their homework in terms of reviewing service history and service warranties. I could not be more pleased with my service rep, David Fuller. More

New Employee Performed service that I didn’t authorize. Just don’t let a new employee check you in. She told me my first oil change and tire rotation was complimen Performed service that I didn’t authorize. Just don’t let a new employee check you in. She told me my first oil change and tire rotation was complimentary so I said ok to do it. When I go to pick it up she states she apologized but she was new and that was only for customers that purchased a vehicle there and tried to stick me with a 77.00 charge. I told David what she told me and that was not my problem I was told incorrect and that the service advisor should have contacted me first if she knew I was being charged. David was hesitant but understand and waived the charge. I would recommend for warranty or recall work but definitely not for any regular maintenance like oil change nor maintenance for repair. I had a loose steering coupler that I already knew about and my dad had ordered the part a week before I went in for my airbag recall. My Dad paid 5.00 for the part and it only took him about 45 minutes to an hour to fix. The service department quoted me 295.00!!!!! More

Clean, friendly, and fair When I came to Bob Dunn Hyundai they listened closely as I tried to explain the problem with my car. Since I didn't have any appointment they penciled When I came to Bob Dunn Hyundai they listened closely as I tried to explain the problem with my car. Since I didn't have any appointment they penciled me in for an afternoon slot. They were not busy so that was a blessing. In addition, they couldn't find anything wrong. So they told me to come back if I hear any sounds More

Bery Satisfied As usual, I am very satisfied with my service. A+ Is the grade that I always give capital Subaru/Hyundai. Thanks again for your excellent service! As usual, I am very satisfied with my service. A+ Is the grade that I always give capital Subaru/Hyundai. Thanks again for your excellent service! More

Rechecked an issue They rechecked an issue I was having and could not "prove" exactly what was causing it, but gave me very detailed information about each possible culp They rechecked an issue I was having and could not "prove" exactly what was causing it, but gave me very detailed information about each possible culprit and what could be done about it. Also answered my concerns about safety and options. Did not charge me for all the time they spent looking it over again. Very glad to know how my car is before a trip! More

I was determined to find a car and my agent made it happen. For months I have been without a car and I was determined to get a new car before the year was over and my agent made it happen. They company itself m For months I have been without a car and I was determined to get a new car before the year was over and my agent made it happen. They company itself made me feel comfortable and they did everything they possibly could to make sure I left the dealership satisfied. My monthly payments are low, my car is good on gas, everything is refurbished and the car itself is just amazing. More

Antenna replacement-factory recall- oil change Very friendly staff. Answered all questions and kept me informed about status of car while being fixed. They gave helpful recommendations and was not Very friendly staff. Answered all questions and kept me informed about status of car while being fixed. They gave helpful recommendations and was not pushy More

Car Inspection Friendly and efficient and wait time was reasonable. The work was done in a professional manner. I would recommend my friends and family members to vi Friendly and efficient and wait time was reasonable. The work was done in a professional manner. I would recommend my friends and family members to visit and have work done at this site. More

The service everyone should get. My car was fixed promptly and the team was very knowledgeable about the problem on my car. I feel they cared about my concerns enough to do the job ri My car was fixed promptly and the team was very knowledgeable about the problem on my car. I feel they cared about my concerns enough to do the job right. Car is good as new! More