Capital Hyundai of Greensboro
Greensboro, NC
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Thanks everyone! My veloster had been making a noise that was unique and hard to locate. The team worked dilligently to find it and but a stop to it. Everything was My veloster had been making a noise that was unique and hard to locate. The team worked dilligently to find it and but a stop to it. Everything was covered under warranty (thank goodness) Noone likes to have their car in the shop but its great to know David and the team are working on it. They listen and are patient with me while answering any question i may have. Upper management: service dept needs heat and AC! Build an office for David and the others! Employees who represent the company well deserve the best, they are your reputation and the reason i return for anything i need! More
Car Service David is very friendly. He explained everything that the mechanic suggested needed to be done to my vehicle He came into the waiting area seraval ti David is very friendly. He explained everything that the mechanic suggested needed to be done to my vehicle He came into the waiting area seraval times to see if I needed anything He also texted and checked on me. More
It was pleasant and quick. Katie is a great service manager. She kept me updated on the status of my car and made sure I was out the door in an hour. I really appreciated it bec Katie is a great service manager. She kept me updated on the status of my car and made sure I was out the door in an hour. I really appreciated it because I was on my lunch break. More
No more leaky hose Called Dave, he said to bring it in. Car was checked and repaired. Got it back within hours of the initial call. Great experience this time. Called Dave, he said to bring it in. Car was checked and repaired. Got it back within hours of the initial call. Great experience this time. More
New tires installed I was very please with the time frame that work was completed and the service rep explained why the work was recommended. The price was competitive a I was very please with the time frame that work was completed and the service rep explained why the work was recommended. The price was competitive and quote was sent to me sooner than expected. More
great place ended here on accident but walked out with a beautiful car couldn't ask for a better staff lady who helped me had amazing patience and helped me throu ended here on accident but walked out with a beautiful car couldn't ask for a better staff lady who helped me had amazing patience and helped me through everything to make it as smooth as possible More
Service review I brought my SUV in for an oil change-no appointment. I was out in less than an hour. I used a coupon from the dealership so price was good too. David I brought my SUV in for an oil change-no appointment. I was out in less than an hour. I used a coupon from the dealership so price was good too. David was great. More
Making right mistakes and going the extra mile I have found that at Capital, they are more than willing to work with you if any concerns arise whatevber it may be. Thank you. I have found that at Capital, they are more than willing to work with you if any concerns arise whatevber it may be. Thank you. More
Terrible customer service Had appointment to have the door locks diagnosed and possibly fixed depending on cost, and have two key fobs programmed. Never got a call on status ev Had appointment to have the door locks diagnosed and possibly fixed depending on cost, and have two key fobs programmed. Never got a call on status even when they couldn’t find the keys (left my number when I made appointment). Left 2 messages and still had to call back to get status. Only then was I told about diagnostic fee. I declined as it was far more expensive than High Point dealer. Horrible service!!!!!! More
Recall work David was extremely helpful with all of the engine work I had done. While my car was being worked on, capital Hyundai provided me with a brand new Sub David was extremely helpful with all of the engine work I had done. While my car was being worked on, capital Hyundai provided me with a brand new Subaru. Throughout this whole process which took about a month David was very professional and helpful. More