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Capital Hyundai of Greensboro

Greensboro, NC

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rated
142 Reviews

801 East Bessemer Ave.

Greensboro, NC

27405

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Showing 142 reviews

January 11, 2019

Quick and very smooth service Service at capital Hyundai was good, very friendly environment. Wait was not too long , service was done quickly. Prices are very fair. Overall good e More

by Nickvduin35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Fuller, Don Smith, Ty Williams, Amanda Smith, Dameon Pounds
Jan 11, 2019 -

Capital Hyundai of Greensboro responded

Thank you for the review! It is appreciated!

January 10, 2019

No title Disappointed that no one could find my service contract that I purchased when I bought my car . I don't know if David and Scott have found my contract More

by jcole88
Recommend Dealer
No
Employees Worked With
Scott Martinez, David Fuller
Jan 11, 2019 -

Capital Hyundai of Greensboro responded

Hi John! From what I've been told, it has been sorted out and Scott will be calling you with the details! -Ashley M.

January 03, 2019

Great experience Work was quick everything was explained. No problems . Liked the email notifications, Not happy with this review system because if there are no probl More

by Lasttime!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Fuller
Jan 11, 2019 -

Capital Hyundai of Greensboro responded

Thank you for the review!

January 02, 2019

Way, way to expensive! The cost of out of warranty service/repair work at Capital is way, way too expensive. They just received my last $800 for a repair that should have on More

by TEAM4100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 10, 2019 -

Capital Hyundai of Greensboro responded

Hello TEAM4100. It is definitely a goal of ours to stay competitive in the market and affordable to all. We have highly skilled technicians and need to pay them a wage that is appropriate for their skill level. It is a tricky balance. It sounds to me that our value has not been properly built in your eyes, and for that, we are sorry. I hope you will give us another try, and that we can show you a true 5 Star experience.-Ashley M.

January 02, 2019

Quick and painless service visit Towed my car to the dealership for the service team to confirm I needed a new engine. Hyundai covered the engine replacement under a recall on my vehi More

by THEOTHERALEXJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Fuller
Jan 11, 2019 -

Capital Hyundai of Greensboro responded

That is so good to hear; an engine replacement can be frustrating for the customer, but we do our best to make it as easy as possible. Thank you for the review!

January 01, 2019

Great service Had my car checked over to give myself peace of mind that all was well. Everyone was kind and courteous. Would recommend this service center to others More

by Wmmahaney
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Fuller
January 01, 2019

Great service! Always great service and fast and convenient even on Saturdays. David was very helpful in answering my questions and he made sure that I my experienc More

by Trazz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Fuller
January 01, 2019

Polite and attentive customer service It's a given that there's a wait with any car service. The waiting are is nice clean and wifi if needed. Good customer service with updates when you a More

by THBGHS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
January 01, 2019

Capital Service Department Would Be Nothing Without David A company or department would be nothing without the great people that work for that company or department. David has a great personality gives out wo More

by GODCARES4UTOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Fuller, Ty Williams
Jan 10, 2019 -

Capital Hyundai of Greensboro responded

Thank you! We completely agree, and feel really lucky to have David.

December 31, 2018

Great Service They did a great job taking me in without an apt. And it was quick with friendly service! Plus they handles two recent recalls on my car and got them More

by Knardini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Fuller