Capital Hyundai of Greensboro
Greensboro, NC
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Great service The service tech took the time to properly figure out the required service need. Great scheduling access for immediate care. Responsive shuttle servic The service tech took the time to properly figure out the required service need. Great scheduling access for immediate care. Responsive shuttle service. Excellent overall score. More
Engine replacement David was extremely professional and easy to work with. I had to have my engine replaced which was covered under a class action lawsuit. He worked dir David was extremely professional and easy to work with. I had to have my engine replaced which was covered under a class action lawsuit. He worked directly with Hyundai to minimize the time I was without a vehicle. More
Very goid Good service and location. Waiting time was great also I will return in the future for my sercive. Your service is great people just so nice friendl Good service and location. Waiting time was great also I will return in the future for my sercive. Your service is great people just so nice friendly with refreshments for you to have and nice place for kids something for everyone More
Unnecessary waste of my time I paid for and assumed I received the mandatory state inspection on July 2, 2018. I went for vehicle registration on 7/23/2018. Was told my inspecti I paid for and assumed I received the mandatory state inspection on July 2, 2018. I went for vehicle registration on 7/23/2018. Was told my inspection was not in the system. I told the agent the inspection had been performed by the Hyundai dealership. She wanted to see the paperwork. I realized I only had the receipt showing I'd paid for the inspection. I went back to the department of motor vehicles and was told I needed the state inspection form; my receipt would not work. I went home, looked through my paperwork and discovered I did not have a copy. I had to go back to the dealership; they had to run my car through the inspection again and finally I was able to get my vehicle registration. Took a total of 3 trips and approximately 3 hours between standing in line at DMV and waiting for an inspection I thought had already been done. I love my Hyundai; but, have been very unhappy with the service department at Capital. Think I'll try Burlington or Winston-Salem the next time I need service. More
Went in to get my annual car inspection. Was out and about doing errands. Didn't know if I needed an appointment or if they had time to see me that day. They took me right in! No wait time ot Was out and about doing errands. Didn't know if I needed an appointment or if they had time to see me that day. They took me right in! No wait time other than the time for the inspection. Very customer friendly. Great customer service. More
Totally professional Our most recent service appointment at Capital Hyundai was just like all our other visits; perfect! Clear explanations, timely service, nice customer Our most recent service appointment at Capital Hyundai was just like all our other visits; perfect! Clear explanations, timely service, nice customer amenities and reasonable prices. More
Pleasant, courteous, detailed, communication simplified.only Waiting room is nice with free coffee. Service advisor was informative and pleasant. Only negative is fact that I have to drive to gso to keep life ti Waiting room is nice with free coffee. Service advisor was informative and pleasant. Only negative is fact that I have to drive to gso to keep life time warranty in place when there is a Hyundai dealership in Winston. More
Oil change, warning light I had very Quick service with an appointment. Appointments available when I needed one. Explained problem with warning light. Friendly staff. I would I had very Quick service with an appointment. Appointments available when I needed one. Explained problem with warning light. Friendly staff. I would recommend this dealer for service. More
Oil change ,tire rotation Arrive early took care of me very quickly will recommend.ask to speak to David in service he took really good care of me. Great Arrive early took care of me very quickly will recommend.ask to speak to David in service he took really good care of me. Great More
Great service Great people dependable service. I will always come here to have my car taken care of. Everyone is helpful and friendly. My car could not be in better Great people dependable service. I will always come here to have my car taken care of. Everyone is helpful and friendly. My car could not be in better hands. More