Capital Hyundai of Greensboro

Always an issue Every time I go to this dealer I never get what I ask from the techs or service writers. I bring my own oil for my oil change and have had to have the Every time I go to this dealer I never get what I ask from the techs or service writers. I bring my own oil for my oil change and have had to have the tech redo the oil change due to him not using my oil. This has happened 3 times. The last tech told me i shouldn't care that he used their filter and his words exactly, "you never buy any of our products" in a very rude tone. They have had to give my oil change to me for free due to these issues. They never offer any additional services, and they do not inform me of regularly scheduled service intervals. I missed the 60k servicing due to them telling me after I requested that info after reaching 60k. I feel crown Acura always kept me informed on what my vehicle needed when I owned and Acura years ago. I am deeply unsatisfied with this service dept and do not want to own a hyundai or subaru if I had to return them for service/warranty work. I am confident they will not do the job correctly. More

Quick and easy All was ok except when I got the bill I was charged $20.95 for tire rotation. I wasn’t aware that I had to pay for that service. I don’t recall paying All was ok except when I got the bill I was charged $20.95 for tire rotation. I wasn’t aware that I had to pay for that service. I don’t recall paying for it before. More

Great service experience I had a great experience with capital Hyundai in Greensboro, because I had a horrible experience with Crenshaw Hyundai in Burlington, I really like ca I had a great experience with capital Hyundai in Greensboro, because I had a horrible experience with Crenshaw Hyundai in Burlington, I really like capital Hyundai in Greensboro, they are kind and professional and inform you of what they are doing to the car! And I really like that they text you, because I don't like speaking on the phone! More

Service department is great David in service always greets me like he is happy to have a customer there. He is knowledgable and professional. The work was done as I requested and David in service always greets me like he is happy to have a customer there. He is knowledgable and professional. The work was done as I requested and in a timely manor. This is my 4 Hyundai and I have been going to this dealership for the last 10 years, always a good experience. I always try to work with David, in my opinion he is the best service employee to deal with. More

Persistence prevails My car was taken in several times for a defect in my signal light. The staff was very kind. It was a little frustrating to take my car in so many time My car was taken in several times for a defect in my signal light. The staff was very kind. It was a little frustrating to take my car in so many times but that wasn’t the staffs fault. More

Great service department. Really like that soon as I drive in David was there to meet me at the car. Asked if I needed anything other than what was scheduled. Just a pleasant e Really like that soon as I drive in David was there to meet me at the car. Asked if I needed anything other than what was scheduled. Just a pleasant experience. More

great Great service and the technicians had a vast knowledge about Hyundai Sonatas. There was comfortable waiting area to while my car was being service. Da Great service and the technicians had a vast knowledge about Hyundai Sonatas. There was comfortable waiting area to while my car was being service. David and his staff did great making feel at home. More

Great service / Great results Lee Whitley and his crew at Carolinas Collision Center / Capital Hyundai Subaru of Greensboro did a fantastic job on repairing my 2015 Genesis. Looks Lee Whitley and his crew at Carolinas Collision Center / Capital Hyundai Subaru of Greensboro did a fantastic job on repairing my 2015 Genesis. Looks like brand new!! More

Always done right I always go to the dealer for oil changes against going to Jiffy Lube, etc, etc, because they always try to find something wrong to charge more. Howev I always go to the dealer for oil changes against going to Jiffy Lube, etc, etc, because they always try to find something wrong to charge more. However, the latest oil change, regular oil NOT SYNTHETIC, was $53.00!! Way too much for what was done but I trust them here and never had a problem ever since I have been going here since 2011. Keep up the good work More

Everyone Hit A Home Run This Day Today's service was great on all levels. I state my reviews honestly and if someone or something rates 5 stars I will not hesitate to say so. Perfec Today's service was great on all levels. I state my reviews honestly and if someone or something rates 5 stars I will not hesitate to say so. Perfection is not a requirement for 5 stars. On a previous occasion, I did not submit a 5 star review. Today was different. It was a busy day. I wasn't even close to being first one line. Of course, I wanted to be serviced within 5 minutes of stepping on the property. Of course I wanted gourmet free snacks as I waited. Of course I wanted a cheaper price for cost of service below the reasonable price quoted to me. That didn't happen. I needed to go home since it would be a while before my car could be serviced. Because I lived in the same city as the service center, I was given a free ride back home and on the return to the service center. I got a lot done this day without everything and everyone being perfect. On this day, everyone at Capital Subaru of Greensboro deserves 5 stars. I don't know about other customers' experience this day but I didn't see or hear any discontent in and out of the waiting room. 5 stars today. More