Capital Hyundai of Greensboro
Greensboro, NC
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excellent service David is always attentive and keep me inform of any car service needs. Service is promt. David keeps any car issues and suggestions with safety in min David is always attentive and keep me inform of any car service needs. Service is promt. David keeps any car issues and suggestions with safety in mind More
Had problems with a simple oil change I barely made it home Not good didn’t put the oil cover back on made noise when I left I had to go but parts to fix there mistake Not good didn’t put the oil cover back on made noise when I left I had to go but parts to fix there mistake More
Easiest buying experience EVER!!!! This was hands down the best buying experience me and my husband have ever had. We went on the lot not really knowing what we wanted and then we met G This was hands down the best buying experience me and my husband have ever had. We went on the lot not really knowing what we wanted and then we met Gwynn. He talk to us about our needs and wants and mine want was a sunroof!! It was about 95 degrees out and this man walked all over the place to find us our perfect car with a sunroof!! He treated us like friends unlike other dealers in the past. We gave him a price and he got us what we wanted...No headaches... Can't wait to do business with Gwynn again in the near future! More
Deceptive My girlfriend was in the market for a new car so after some looking online we found something that she liked, off to Capital Hyundai we go to look at My girlfriend was in the market for a new car so after some looking online we found something that she liked, off to Capital Hyundai we go to look at it. 1st thing we noticed was almost ever car in the parking lot had horrible wax residue on all the trim, that’s not to bad but it’s a new car I’d expect not to have wax residue on my trim. Tony Posey came up to help us and he was really helpful and seemed like a good guy. We test drove the car and proceed to trying to work a deal and it was pretty easy besides trying to lowball on out trade but we got all the numbers worked out. We weren’t able to do the financing due to the time so she was going to come back and sign everything the next day. I know how dealers try to take advantage of trusting people and females so I was with her for the numbers part of it, I couldn’t make it for the signing because I had to work. The next day doing the paperwork is where it went south with he being alone Afzal Imran the financing person decided that he would con/trick/take advantage of her good trusting nature and manipulate her into a lot of add one that he said she had to have to get the financing. Afzal Imran took numbers on the agreed paperwork from $99 and changed it to $599 and continued to add all kinds of other things that he said she had to have for the financing to the tune of $15000 over the life of the loan. I called up there and was extremely annoyed at the fact that he would do such a deceitful thing, on the phone he wouldn’t tell me his name and said he worked for capital ford. I called the salesman Tony Posey to talk to him about it and that’s where I seen how he was just said oh she must have wanted extra things. I sent her back up there the next day with my mother because the way I felt I didn’t need to be up there, and wow they all the sudden had the paperwork where it would work with out what Afzal Imran told her she had to have, how convenient . So everything was made right and I’ll give them credit for doing that but it dosent fix the fact that they would do it in the first place. I will never recommend this dealership to anyone and I will be sure to tell all that I can to go elsewhere, if I can detour one person from this place it’s worh it! It’s sad that a person would try to prey on someone like Afzal Imran tried to do. If it wasent for Afzal Imran I would have given them 5 stars but Afzal Imran showed the dealerships true colors. If you have to go to those dealer please watch the magic numbers they try to play on you Afzal Imran is a manipulative person and really shouldn’t be allowed to do things like that, but the was the upper person at the dealership acted when they expressed their upsetness with it brought to light they probably push it on everyone and hope they don’t catch it. It’s a shame that people have to treat others like that but bad comes to those who do bad to others. Once again don’t trust Afzal Imran or Tony Posey they are shady and manipulative. More
Great experience with online purchase I am a Costco member and used the auto program. Will definitely recommend to others. The only downside was the car did not come with Sirius XM instal I am a Costco member and used the auto program. Will definitely recommend to others. The only downside was the car did not come with Sirius XM installed, is available on next trim level up that was more than I wanted to pay. I would have liked to have found that out prior to purchasing. More
excellent service Excellent in every way! Very friendly and helpful with my service. dealership is very convient to my home and work I wpuld recommend the dealership t Excellent in every way! Very friendly and helpful with my service. dealership is very convient to my home and work I wpuld recommend the dealership to others. More
Capital aHyundai. Appoint was at 12:10 pm. Arrived at 11:50 am and service began immediately. Prompt and efficient. Service representative explained service to be don Appoint was at 12:10 pm. Arrived at 11:50 am and service began immediately. Prompt and efficient. Service representative explained service to be done. More
I feel I was treated fairly and got a great price I used the Costco auto program. Though I did not buy the vehicle(s) I originally inquired about, I found another one that I was very pleased with. O I used the Costco auto program. Though I did not buy the vehicle(s) I originally inquired about, I found another one that I was very pleased with. Originally wanted a 2018 due to rebates, etc. However, I found a 2019 that I fell in love with and they did all they could to get me as many rebates and incentives to be at the payments I wanted More
Power locks My locks were making a strange noise when I put the car into reverse. Called the service department (David Fuller), made an appointment and had the pr My locks were making a strange noise when I put the car into reverse. Called the service department (David Fuller), made an appointment and had the problem diagnosed. He ordered the parts. When they came in , brought the car back. Replaced and I was on my merry way. Thanks also to shuttle driver Homer Dawkins for his professional service. More
Awesome car The car I found was used and in stock for a great deal with only 5K miles. The gap insurance came at a good price as well. The car I found was used and in stock for a great deal with only 5K miles. The gap insurance came at a good price as well. More