Capital Hyundai of Greensboro

Great service Had my car checked over to give myself peace of mind that all was well. Everyone was kind and courteous. Would recommend this service center to others Had my car checked over to give myself peace of mind that all was well. Everyone was kind and courteous. Would recommend this service center to others. More

Great service! Always great service and fast and convenient even on Saturdays. David was very helpful in answering my questions and he made sure that I my experienc Always great service and fast and convenient even on Saturdays. David was very helpful in answering my questions and he made sure that I my experience was memorable. More

Polite and attentive customer service It's a given that there's a wait with any car service. The waiting are is nice clean and wifi if needed. Good customer service with updates when you a It's a given that there's a wait with any car service. The waiting are is nice clean and wifi if needed. Good customer service with updates when you ask for it, if necessary More

First maintenance. I arrived early and after meeting with Chris Williams, Jimmy helped me with some phone problems that I had. Then I proceeded to the service area and m I arrived early and after meeting with Chris Williams, Jimmy helped me with some phone problems that I had. Then I proceeded to the service area and my appointment time was moved up. Everyone was excellent, and I drove 70 miles from Concord. More

Great Service They did a great job taking me in without an apt. And it was quick with friendly service! Plus they handles two recent recalls on my car and got them They did a great job taking me in without an apt. And it was quick with friendly service! Plus they handles two recent recalls on my car and got them taken care of. I was pleasantly surprised. More

Personal touch I have been using Capital Hyundai service for just over a year for my 12 year old (inherited) Hyundai Sonata. The entire service experience has been c I have been using Capital Hyundai service for just over a year for my 12 year old (inherited) Hyundai Sonata. The entire service experience has been competent, communicative as well as cost conscious considering the age of my Hyundai. The customer service reps are attentive ... and they do their homework in terms of reviewing service history and service warranties. I could not be more pleased with my service rep, David Fuller. More

New Employee Performed service that I didn’t authorize. Just don’t let a new employee check you in. She told me my first oil change and tire rotation was complimen Performed service that I didn’t authorize. Just don’t let a new employee check you in. She told me my first oil change and tire rotation was complimentary so I said ok to do it. When I go to pick it up she states she apologized but she was new and that was only for customers that purchased a vehicle there and tried to stick me with a 77.00 charge. I told David what she told me and that was not my problem I was told incorrect and that the service advisor should have contacted me first if she knew I was being charged. David was hesitant but understand and waived the charge. I would recommend for warranty or recall work but definitely not for any regular maintenance like oil change nor maintenance for repair. I had a loose steering coupler that I already knew about and my dad had ordered the part a week before I went in for my airbag recall. My Dad paid 5.00 for the part and it only took him about 45 minutes to an hour to fix. The service department quoted me 295.00!!!!! More

Clean, friendly, and fair When I came to Bob Dunn Hyundai they listened closely as I tried to explain the problem with my car. Since I didn't have any appointment they penciled When I came to Bob Dunn Hyundai they listened closely as I tried to explain the problem with my car. Since I didn't have any appointment they penciled me in for an afternoon slot. They were not busy so that was a blessing. In addition, they couldn't find anything wrong. So they told me to come back if I hear any sounds More

Bery Satisfied As usual, I am very satisfied with my service. A+ Is the grade that I always give capital Subaru/Hyundai. Thanks again for your excellent service! As usual, I am very satisfied with my service. A+ Is the grade that I always give capital Subaru/Hyundai. Thanks again for your excellent service! More