Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Capital Hyundai of Greensboro
Greensboro, NC
142 Reviews
Filter Reviews By Type
Showing 142 reviews
August 16, 2018
Everyone Hit A Home Run This Day Today's service was great on all levels. I state my reviews honestly and if someone or something rates 5 stars I will not hesitate to say so. Perfec Today's service was great on all levels. I state my reviews honestly and if someone or something rates 5 stars I will not hesitate to say so. Perfection is not a requirement for 5 stars. On a previous occasion, I did not submit a 5 star review. Today was different. It was a busy day. I wasn't even close to being first one line. Of course, I wanted to be serviced within 5 minutes of stepping on the property. Of course I wanted gourmet free snacks as I waited. Of course I wanted a cheaper price for cost of service below the reasonable price quoted to me. That didn't happen. I needed to go home since it would be a while before my car could be serviced. Because I lived in the same city as the service center, I was given a free ride back home and on the return to the service center. I got a lot done this day without everything and everyone being perfect. On this day, everyone at Capital Subaru of Greensboro deserves 5 stars. I don't know about other customers' experience this day but I didn't see or hear any discontent in and out of the waiting room. 5 stars today. More
by BELMONTPLACE
Verified CustomerEmployees Worked With
David Fuller, Ty Williams, Amanda Smith, Katie Brown
August 15, 2018
Great Service I have been to this dealership several times in the past 2 months, due to car upkeep. My previous experience have been horrible. I must say this was t I have been to this dealership several times in the past 2 months, due to car upkeep. My previous experience have been horrible. I must say this was the first time I enjoyed the visit. Katie, help this experience go well. She is excellent and the only person I will deal with. More
by ShelbyS
Employees Worked With
Katie Brown, Ms. Armstrong
August 14, 2018
Great service! Very prompt and courteous service. Everyone greeted me a smile. Service performed on my car was explained to me very thoroughly. Did not have to wait Very prompt and courteous service. Everyone greeted me a smile. Service performed on my car was explained to me very thoroughly. Did not have to wait a long time. Professional help all the way. More
by KateNC
Employees Worked With
Katie Brown
August 10, 2018
Oil change Excellent! Staff was great and always great Could not ask for better service. Keep up the good customer service experience. I could not ask for a bet Excellent! Staff was great and always great Could not ask for better service. Keep up the good customer service experience. I could not ask for a better dealership! More
by deborahholmes196
Employees Worked With
Katie Brown
August 08, 2018
Great Service Ysomi! Even though I receive good service everytime I come Ysomi went far and beyond standard service. Thanks for all the help he gave me on my visit; that Even though I receive good service everytime I come Ysomi went far and beyond standard service. Thanks for all the help he gave me on my visit; that type of service will keep me coming back and my next Hyundai will be brought there More
by CHUCKMONTY2U
August 08, 2018
Quick and speedy service Called at 10:30am and had an appointment for 1:00pm and was finished by 1:45pm. Very friendly staff . Always come here and am never disappointed. A li Called at 10:30am and had an appointment for 1:00pm and was finished by 1:45pm. Very friendly staff . Always come here and am never disappointed. A little pricey but still satisfied. More
by DKTHACKER03
Employees Worked With
David Fuller
August 08, 2018
Looking out for customer! Last Saturday I went in for my 60k maintenance. I had called before hand to schedule this and a few recalls needed, since it was a weekend appointment Last Saturday I went in for my 60k maintenance. I had called before hand to schedule this and a few recalls needed, since it was a weekend appointment was informed couldn't do the recall on weekend but still went ahead for the oil change. Without me prompting the service technician said he noticed I had a few simple recalls on file and asked if I would like to do them. The recalled required to drain my oil and check filter so they didn't charge me a dime for my scheduled oil change! They could have easily just done the service and have me come back next week to do same thing. Very impressed with the technician honesty and integrity. More
by FORTUNE.MATTHEW
Employees Worked With
Ty Williams
August 07, 2018
Very nice people, horrible work. I had a 2013 Hyundai Veloster Turbo that I’m thankful for finally selling. It was nothing but issues after I had an engine block replaced at the servi I had a 2013 Hyundai Veloster Turbo that I’m thankful for finally selling. It was nothing but issues after I had an engine block replaced at the service center. My car never sounded right ever since. There was a terrible whine that one of the machenics blamed on the fact that they had to do something to the Turbo. I don’t know too much about vehicles but I have no idea why my car wouldn’t be put back to factory specs. I also had an engine belt put on here that would “fix” the noise that was apparently there because of the Turbo. Not only did I pay for the belt, but then 2 weeks later it completely shreds. So I still had the noise and now there’s rubber everywhere in engine bay. My car was they for a substantial amount of time and nobody had no idea what the issue was. The only redeeming factor is that the actual people, besides David who seemed tired of me, seemed like they wanted to truly help and gave me a rental vehicles everytime. The customer service here is amazing. I hate to end it in a bad note, but did I mention when I got my car back from having a new engine block out in, that they left my steering wheel crooked. So I’m not surprised on why my car was so broke because they cannot even see that a steering wheel is not straight. THEY EVEN HAD TO DRIVE IT HOW DO YOU MESS UP THIS BAD? More
by TROY112895
Employees Worked With
David Fuller, I talked to the service manager as well.
August 05, 2018
Went in with one issue, came back with another Took my car in with one issue but the day I picked it up, it had an issue that didnt exist before you guys worked on it. The new issue was a direct re Took my car in with one issue but the day I picked it up, it had an issue that didnt exist before you guys worked on it. The new issue was a direct result of being at this shop. More
by AKE1AW
August 03, 2018
Professional and Comprehensive I was pleased with my recent service visit, the professionalism of my service advisor, and the timeliness of my repair. Will return when I have a need I was pleased with my recent service visit, the professionalism of my service advisor, and the timeliness of my repair. Will return when I have a need. More
by VBOSTON3
Employees Worked With
David Fuller
