Capital Hyundai of Greensboro
Greensboro, NC
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Always reliable I've never had a bad experience with this dealership. The service center is always efficient, courteous and reliable. It takes the stress out of gett I've never had a bad experience with this dealership. The service center is always efficient, courteous and reliable. It takes the stress out of getting the car serviced. Even the coffee is good. More
efficient service; friendly personnel Capital Hyundai service does quality work. Plus, they have a comfortable waiting room. It is so good to be able to receive service where I trust the Capital Hyundai service does quality work. Plus, they have a comfortable waiting room. It is so good to be able to receive service where I trust the individuals taking care of our automobiles. More
My car still continues to have issues with steering and nois The noises I'm hearing are still present and the technician rode with me last week and told me the noise was normal and was coming from the intake man The noises I'm hearing are still present and the technician rode with me last week and told me the noise was normal and was coming from the intake manifold. I'm certain he is incorrect and I'm frustrated that Hyundai technicians would provide such a remedial explanantion instead of actually checking back over his work to ensure it was nothing he did wrong. Furthermore the alternator seems to have been damaged once the motor locked up and that has not been addressed and continues to get worse. Last night the headlights began to flicker as I was driving and the steering has still been feeling jerky. I truly believe these issues were caused by the motor locking up and the service writer nor the technician have addressed these issues by checking the vehicle. In my mind, if the engine locks up, everything that's powered by the serpentine belt would have experienced a sudden jolt as the motor stopped. When it happened I heard a loud screeching noise as well as tire screeching noise before I put the car in neutral and pulled to the side of the road. What's more frustrating about this whole ordeal is the lack of concern from the service writer and the technician. I wouldn't doubt that the accessorries mounted to the new engine have some sort of damage due to the motor locking up. I have lost all confidence in this car which I'm paying 400 per month for the next 4 years. The car until the engine incident had only given me trouble with the axles clicking even after Carolina Kia repkaced them twice under my 60k warranty and I felt outside of that the car was great and I made a good choice none the less. Now this car has become a lemon in my eyes and it would seem anyone else that owns one of these cars has experienced nothing but problems since having their motors replaced. There are three other individuals in my office at SKA consulting engineers who have either had their motor replaced or are now bracing for that inevitable event. More
Consistent Excellence I worked with a David and he is one of the best service staff I have workers with. He is always responsive courteous and honest and I never have to se I worked with a David and he is one of the best service staff I have workers with. He is always responsive courteous and honest and I never have to second guess if he has my best interest at hand or if he’s trying to make a sale and that’s rare today. More
Friendly Everyone is very friendly and helpful Environment is clean in lobby Location is very convenient They work hard to keep customers satisfied thank Everyone is very friendly and helpful Environment is clean in lobby Location is very convenient They work hard to keep customers satisfied thanks for the help More
Exeptional All of the people that work there are great. I really appreciate how Ysomi went out of his way to get my car ready way before the original estimated All of the people that work there are great. I really appreciate how Ysomi went out of his way to get my car ready way before the original estimated time. More
routine service standard dealer service that always seems to cost too much but needs to be maintained for the warranty coverage. capital makes it as painless as poss standard dealer service that always seems to cost too much but needs to be maintained for the warranty coverage. capital makes it as painless as possible More
Attentive service I went to Capital without an appointment, and they took me in right away. Someone greeted me as soon as I got there. Even on a busy Monday, I was done I went to Capital without an appointment, and they took me in right away. Someone greeted me as soon as I got there. Even on a busy Monday, I was done in an hour. Plus I was updated during this visit. I will be coming back to Capital for my car maintenance. More
Always good Since day one that I got my Hyundai, the team at Capital Hyundai has been good. Courteous, friendly, quick and good. Thanks for your excellent service Since day one that I got my Hyundai, the team at Capital Hyundai has been good. Courteous, friendly, quick and good. Thanks for your excellent service always More
Ok, did what they could. Need more loaner cars . They did what they could to help out. Where nice. Also didn't try to sell me something I didn't need. Need more loaner cars . They did what they could to help out. Where nice. Also didn't try to sell me something I didn't need. More