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Capital Hyundai Of Jacksonville - Service Center

Jacksonville, NC

4.7
854 Reviews

854 Reviews of Capital Hyundai Of Jacksonville - Service Center

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July 08, 2023

Trustworthy and honest service representatives. They are up front about wait times and do their best to value customers time. Quality work performed each and every time I visit, wouldn’t want anyon More

by MyLantraN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane
July 07, 2023

Justin was so nice and helpful. He did a wonderful job. The team was able to save my tire and change my oil quickly. The waiting room was very clean and the chairs were very comf More

by Snic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2023

No sticker for oil change been a while since I get them on the windshield. Other than that good More

by MARIALHARRISON07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane
July 07, 2023

Staff is always polite and helpful. They make sure to answer your questions in a timely manner. More

by BUSDRIVERMMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2023

Was there when opened and scheduled and took me right away. Very professional and courteous More

by John.littlejohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2023

I was able to drop my car off in the morning. I received a text from the mechanic that was working on my car letting me know that I could text him at anything questions. I was called when my car More

by HEATHERJOHN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2023

Fast and professional work, comfortable, waiting room and friendly staff. Very happy with my visit! More

by maranatha733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2023

There was a mix up wit my appointment that I scheduled in the app. It wasn't populating in the system. But I worked it out with him and keep got me seen and sent on about my day More

by Nancy
Recommend Dealer
Yes
Employees Worked With
Hi
July 04, 2023

They have always been able to fit me in when I have had unexpected repairs. I know I can trust the work they do. More

by JIY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2023 -

JIY responded

Thank you for working my car in…

July 04, 2023

The service representative listenEd. He seemed to be concerned about my concerns. The price that he quoted and the things that he said that he would do was done in a timely fashion. More

by VERNONMILLER73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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