Capital Ford of Hillsborough

Prompt attention to service detail.No waiting.I can not Prompt attention to service detail. No waiting. I can not write twenty five words. I feel this detail is not necessary. It is akso annoying Prompt attention to service detail. No waiting. I can not write twenty five words. I feel this detail is not necessary. It is akso annoying More

My salesman Rick was great! I did not Like Chris the financial guy .He got very upset when I didn’t want to buy the extended warranty with the loan ,the triton extended warranty .The Things Rick had put financial guy .He got very upset when I didn’t want to buy the extended warranty with the loan ,the triton extended warranty .The Things Rick had put down that I would get all weather floor mats and two crossbars for my eco-sport Chris took them off when I canceled the triton extended warranty also two free oil changes and made comments oh I hope your vehicle doesn’t break down so I will not be going back to the dealership.I would not trust the dealership to do any maintenance on the vehicle I will be going elsewhere for service More

Just wanted to give Capital Ford of Hillsborough, NC - TJ Whitlow, Chris Kearns all a huge thank you for a very pleasant car buying experience. I had not made a car payment in many years, so when it was deci Whitlow, Chris Kearns all a huge thank you for a very pleasant car buying experience. I had not made a car payment in many years, so when it was decided that it was time to up grade my 2003 Ford Explorer the search began. The search ended when we found one we were interested in at Capital Ford. They were very pleasant and easy to work with from the start, they understood what we wanted and from there the process went very pleasant. Highly recommend stopping by if you are in the market for a new or used vehicle. Loving my 2018 XLT Ford Explorer. More

We have purchased two vehicles from Capital Ford Hillsborough within the last year. Both times John Marsh has taken care of us expertly. We also have all of our vehicles maintenance taken care of Hillsborough within the last year. Both times John Marsh has taken care of us expertly. We also have all of our vehicles maintenance taken care of with their service department. Tim Windsor and the team are the best around. We value our relationship with Capital Ford Hillsborough! More

I have bought 2 vehicles from Capital Ford in Hillsborough. Each time the Sales and Finance team made sure I was completely satisficed with my purchase. They have followed up after the sale to ch Hillsborough. Each time the Sales and Finance team made sure I was completely satisficed with my purchase. They have followed up after the sale to check on how things were going. I will return the next time I am looking for a vehicle More

Very disappointed in the professional manner in which they diagnosed the repairs, didn't fix what was wrong, and I ended giving the title to them because of the bill. I'm not the expert, they are-yet I'm they diagnosed the repairs, didn't fix what was wrong, and I ended giving the title to them because of the bill. I'm not the expert, they are-yet I'm stunned that after a $3800 bill I would have to then spend between 6K-15K to repair what was originally wrong. Wrote a letter to the general manager, never heard anything back and still have not been able to get my personal effects out of the Ford F350 dually truck. More

I have used this service dept for years, simply because of the employees. They’re friendly and patient in explaining what I need. I don’t understand the mechanics , so it’s imperative that I trust the pe of the employees. They’re friendly and patient in explaining what I need. I don’t understand the mechanics , so it’s imperative that I trust the person who is helping me. This dept has proven themselves trustworthy. More

Great buying experience. Most of the work was done over the phone. They even delivered the truck to our front door. John Marsh gets it done. the phone. They even delivered the truck to our front door. John Marsh gets it done. More