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Capital Ford of Charlotte
Charlotte, NC
177 Reviews
Welcome to Capital Ford Charlotte
Formerly known as Young Ford, Inc., we are the second oldest automobile dealership in Charlotte. Capital Ford of Charlotte is committed to serve both its community and its customers. We are also Charlotte's leader in Commercial and Fleet sales and service for over 30 years. Capital Ford of Charlotte, located at 5411 N Tryon St in Charlotte, North Carolina is happy to tell you that we've been serving the Huntersville, Gastonia, Hickory, and Concord, NC area.
We welcome you to our dealership to be a part of the fabulous Ford Family, a brand that has played a pivotal role in America's automobile history.
We believe that as representatives in Charlotte, North Carolina, of the Ford brand, we do justice to this grand legacy - a legacy that is a product of the pioneering efforts of this company. The same quality and care that the company puts into each of its vehicles percolates into our relationship with you.
A visit to our online dealership offers a showcase of New Vehicles or Pre-Owned Vehicles of your choice. The website also carries a section that presents special offers for the online shopper. You can also order parts or schedule service or body repair on our site. These are just a snapshot of the innumerable features on our dealership website. Browse our New Ford inventory in Charlotte and let us know how we can be of service to you today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 177 reviews
November 16, 2015
Great Experience I had one of the best experiences at Capital Ford in Charlotte. If you go there, ask for Brandi. She is the nicest and most professional sales associa I had one of the best experiences at Capital Ford in Charlotte. If you go there, ask for Brandi. She is the nicest and most professional sales associate I have dealt with. There was more haggling than I would have liked, but it is to be expected when buying a vehicle. More
by rwd923
Employees Worked With
Brandi, Ken
November 11, 2015
Treated like a VIP! I was on the fence of buying a 2016 Mustang GT because I had just purchased a brand new 2015 Accord Sport and knew I would lose a few thousand on the I was on the fence of buying a 2016 Mustang GT because I had just purchased a brand new 2015 Accord Sport and knew I would lose a few thousand on the trade in. First off, the Mustang GT is an awesome car, I told myself it would have to be a magical test drive to convince me, and man was I astonished. The speed and sounds this car makes is amazing. Anyway back to the review, cost was important to me and my man Omar Lawrence worked like a dog to not only get me the price I could be at peace with, but also the car and options I wanted. In addition, to convince me further that I was making the right choice while I waited for the car I wanted, the manager let me drive home a similar model for an entire week in absence of my future car at the time. I was a VIP customer during my entire experience! More
by ohlang
Employees Worked With
Omar Lawrence, Mike, Erin, Bob
November 05, 2015
Outstanding Omar Lawrence and John author did an outstanding job. The customer service was perfect. Thank you both and Ford for my new vehicle. I will send my c Omar Lawrence and John author did an outstanding job. The customer service was perfect. Thank you both and Ford for my new vehicle. I will send my coworkers and Marine brothers here for there vehicles as well. Great experience. Semper Fi. ..... More
by Antonio81
Employees Worked With
Omar Lawrence and John author
November 01, 2015
Satisfied Customer My overall experience at the dealership was one of the best buying situations I've ever had.The salesperson,managers and finance person were very pro My overall experience at the dealership was one of the best buying situations I've ever had.The salesperson,managers and finance person were very professional and knowlegable. More
by Lindssy1957
Employees Worked With
Darren Williams
October 30, 2015
New car purchase/trade in Traded in my 2011 fiesta for a 2015 focus. Had a great experience with James Edinger. The management seemed a little aggressive, but satisfied overall Traded in my 2011 fiesta for a 2015 focus. Had a great experience with James Edinger. The management seemed a little aggressive, but satisfied overall. More
by ghutzler
Employees Worked With
James Edinger
October 29, 2015
Excellent service! Capital Ford Charlotte has a great family of people that work as a team to make sure the buyer is part of the Ford family. I've been to other dealers Capital Ford Charlotte has a great family of people that work as a team to make sure the buyer is part of the Ford family. I've been to other dealers in my lifetime and Capital Ford Charlotte made my experience with them so great that I would send others because I know they will get A1 treatment with the best deal concerning your situation.. Thanks Capital Ford for making me part of your family. More
by Keammie30
Employees Worked With
Steve Johnson, Erin Roberts, and Michael Moseler, Gravin and Chris
October 26, 2015
Found my perfect Mustang I've been to multiple dealerships trying to find my perfect car. I was treated well. Given amazing curteous service and friendly smiles. I was given a I've been to multiple dealerships trying to find my perfect car. I was treated well. Given amazing curteous service and friendly smiles. I was given all the information I needed and my entire purchase was smoothe. I was in my new car after one session! Highly recommended! Capital Ford of Charlotte is like family! More
by MustangFan0911
Employees Worked With
Omar Lawrence
October 25, 2015
Completely Satisfied Had an excellent experience they took time explaning everything and working in my budget very detailed and took time to show me all the features of Had an excellent experience they took time explaning everything and working in my budget very detailed and took time to show me all the features of the car More
by eastchar92
Employees Worked With
Rick Johnson
October 24, 2015
Excellent Great customer service and friendly attitude... would recommend first time buyers program..They got me exactly what I wanted for the price I wanted. E Great customer service and friendly attitude... would recommend first time buyers program..They got me exactly what I wanted for the price I wanted. Excellent experience More
by 83jimmyjam
Employees Worked With
Omar, Darrnell
