Capital Ford of Charlotte

Treated like a VIP! I was on the fence of buying a 2016 Mustang GT because I had just purchased a brand new 2015 Accord Sport and knew I would lose a few thousand on the I was on the fence of buying a 2016 Mustang GT because I had just purchased a brand new 2015 Accord Sport and knew I would lose a few thousand on the trade in. First off, the Mustang GT is an awesome car, I told myself it would have to be a magical test drive to convince me, and man was I astonished. The speed and sounds this car makes is amazing. Anyway back to the review, cost was important to me and my man Omar Lawrence worked like a dog to not only get me the price I could be at peace with, but also the car and options I wanted. In addition, to convince me further that I was making the right choice while I waited for the car I wanted, the manager let me drive home a similar model for an entire week in absence of my future car at the time. I was a VIP customer during my entire experience! More

Outstanding Omar Lawrence and John author did an outstanding job. The customer service was perfect. Thank you both and Ford for my new vehicle. I will send my c Omar Lawrence and John author did an outstanding job. The customer service was perfect. Thank you both and Ford for my new vehicle. I will send my coworkers and Marine brothers here for there vehicles as well. Great experience. Semper Fi. ..... More

Satisfied Customer My overall experience at the dealership was one of the best buying situations I've ever had.The salesperson,managers and finance person were very pro My overall experience at the dealership was one of the best buying situations I've ever had.The salesperson,managers and finance person were very professional and knowlegable. More

New car purchase/trade in Traded in my 2011 fiesta for a 2015 focus. Had a great experience with James Edinger. The management seemed a little aggressive, but satisfied overall Traded in my 2011 fiesta for a 2015 focus. Had a great experience with James Edinger. The management seemed a little aggressive, but satisfied overall. More

Excellent service! Capital Ford Charlotte has a great family of people that work as a team to make sure the buyer is part of the Ford family. I've been to other dealers Capital Ford Charlotte has a great family of people that work as a team to make sure the buyer is part of the Ford family. I've been to other dealers in my lifetime and Capital Ford Charlotte made my experience with them so great that I would send others because I know they will get A1 treatment with the best deal concerning your situation.. Thanks Capital Ford for making me part of your family. More

Great I tested drove 5 cars they didn't let me leave until I was happy I drove away in my new 2016 Ford Escape S I tested drove 5 cars they didn't let me leave until I was happy I drove away in my new 2016 Ford Escape S More

Found my perfect Mustang I've been to multiple dealerships trying to find my perfect car. I was treated well. Given amazing curteous service and friendly smiles. I was given a I've been to multiple dealerships trying to find my perfect car. I was treated well. Given amazing curteous service and friendly smiles. I was given all the information I needed and my entire purchase was smoothe. I was in my new car after one session! Highly recommended! Capital Ford of Charlotte is like family! More

Completely Satisfied Had an excellent experience they took time explaning everything and working in my budget very detailed and took time to show me all the features of Had an excellent experience they took time explaning everything and working in my budget very detailed and took time to show me all the features of the car More

Excellent Great customer service and friendly attitude... would recommend first time buyers program..They got me exactly what I wanted for the price I wanted. E Great customer service and friendly attitude... would recommend first time buyers program..They got me exactly what I wanted for the price I wanted. Excellent experience More

Great experince When i went into Capital Ford of Charlotte i was looking into downgrading because i am adding a new member to my family and saving money would be the When i went into Capital Ford of Charlotte i was looking into downgrading because i am adding a new member to my family and saving money would be the best option. My salesman was Andy Templeton. He was great. Stayed in touch with me because i live 100 miles away. They also got me where i wanted to be with my trade and walk out price with vehicle i purchased. I would for sure reccomend him to anyone. I made sure he knew when i was ready to get a new car i would for sure be back to speak with him. He earned my business. EXCELLENT EXPERIENCE!!!!!!!!!!!!!!! More