Capital Ford of Charlotte

Make Dreams Come True! I titled this "Make Dreams Come True" because I left with my dream car! I purchased my last vehicle from Capital Ford and the effort that they put int I titled this "Make Dreams Come True" because I left with my dream car! I purchased my last vehicle from Capital Ford and the effort that they put into getting me a new car was amazing! This go around, I pulled off the lot in a brand new vehicle! I would recommend them to my friends, family and anyone interesting in purchasing a vehicle. Just tell them that Shandrea sent ya! More

Most Interesting Car Buying Experience I went to this dealership twice before buying a car. The first time they let me look around and didn't push too hard. I came back a month later and go I went to this dealership twice before buying a car. The first time they let me look around and didn't push too hard. I came back a month later and got to test drive another car I was interested in. On the way back we got into a bit of an accident. I really appreciated that Ken asked me how I wanted to proceed and didn't push me into staying and buying a car because of what happened. The friendly atmosphere did seem to change when we got down to the money talks, but I'd like to give it the benefit of the doubt and blame it on the long day. Overall, I was able to get a car I love and a very interesting story to tell my friends. More

Awesome people If you had a ten star, Shaq would get it! He is young and appears to take all Ken says in like a sponge. Also his desire to learn and know all he can If you had a ten star, Shaq would get it! He is young and appears to take all Ken says in like a sponge. Also his desire to learn and know all he can about the vehicles he is working with is awesome. We wish the best for him! More

Excellent experience! Highly recommend! Ken Allen and Rick Jonson made my purchase smooth. I literally shopped around to every ford dealer in a 150 mile radius of Charlotte Highly recommend! Ken Allen and Rick Jonson made my purchase smooth. I literally shopped around to every ford dealer in a 150 mile radius of Charlotte... Crossroads backed out of there deal, Lums wasn't willing to budge, Hilbillish liked to talk a lot but had no results. I spent over a month looking for the truck that I wanted, finally thought I would give Capital a chance, and it was a Touchdown! Thank you Capital Ford, thank you guys for making things happen! More

Excellent service! I was recommended by a friend to go visit Darnell. Upon arrival I was greeted swiftly and in typical southern hospitality fashion by Omar. Through and I was recommended by a friend to go visit Darnell. Upon arrival I was greeted swiftly and in typical southern hospitality fashion by Omar. Through and through Omar took care of myself and my fiancé as if he had known us for several years. Darnell, as well as his entire team, treated us like family and we could not have asked for a better experience. Omar stayed more than an hour past closing time in the cold to ensure the vehicle was prepared for us to take home. This team has 'customers first' figured out -other companies should take notes! More

Awesome Experience Purchasing Ford Edge My salesperson, Darren Williams, and the entire team at Capital Ford were awesome!! Darren was professional, efficient and sensitive to my car buying My salesperson, Darren Williams, and the entire team at Capital Ford were awesome!! Darren was professional, efficient and sensitive to my car buying concerns and budget. The team worked diligently to make sure that I was satisfied and my transaction was completed in a few hours. I love my new 2015 Ford Edge and I got a really good deal! I would recommend Capital Ford to anybody. Their customer service is unmatched. More

Excellent Experience with Buying New Mustang I went to the dealership to trade in a 2014 Mustang V6 for a new 2016 model. My sales person, Andy, was very knowledgeable of the three types of the 2 I went to the dealership to trade in a 2014 Mustang V6 for a new 2016 model. My sales person, Andy, was very knowledgeable of the three types of the 2016 model as I test drove each one. I ended up buying the 2016 GT. The reason I ended up buying from Andy was because he was not pushy nor did he "bs" anything about the cars or promotion going on. I highly recommend him if you are in the market for any vehicle at this dealership as he is very personable, honest and extremely helpful in the car selection process. More

No longer scared of a dealership Jarad was wonderful he helped me pick out the perfect vehicle and worked with me through the whole deal. He gave me an AMAZING deal and made sure it f Jarad was wonderful he helped me pick out the perfect vehicle and worked with me through the whole deal. He gave me an AMAZING deal and made sure it fit in my budget. I highly recomend capital ford and suggest if you stop by make sure to ask for Jarad. More

Miracle worker When I took my 2004 Ford focus the capital Ford in for repairs I had no idea that I would be buying a brand new car that day. The repairs I need When I took my 2004 Ford focus the capital Ford in for repairs I had no idea that I would be buying a brand new car that day. The repairs I needed would have ran me around say $400. I wasn't all that excited about coughing up the 400 bucks for auto repairs -- who would be -- but I was willing to take the L and get back on the road. While I was waiting on one of the technicians to give me a lift home, I decided to look around the car lot. That's when Brandy greeted me with a warm smile and asked me if I If was being helped. I told her that I was just looking and gave her a whole spiel about how I had bad credit and I could never be approved for any type of car loan. She smiled and said let's go inside and talk. We sat down and she asked me a few preliminary questions, you know the requisite where do you work, what's your gross income etc. Then she disappeared into an office and came back and said I have something I think you will like. The next thing I know she was pulling around the corner and a brand-new Ford fusion asking if I was ready to start the paperwork. Brandy has an easy-going no pressure approach and I would recommend her -- and I will recommend her -- to anyone that's looking to buy a car. I had a great experience. More

Great Experience I had one of the best experiences at Capital Ford in Charlotte. If you go there, ask for Brandi. She is the nicest and most professional sales associa I had one of the best experiences at Capital Ford in Charlotte. If you go there, ask for Brandi. She is the nicest and most professional sales associate I have dealt with. There was more haggling than I would have liked, but it is to be expected when buying a vehicle. More