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Capital Eurocars - Service Center

Tallahassee, FL

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465 Reviews

465 Reviews of Capital Eurocars - Service Center

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October 03, 2021

Parke Stafford is always professional and accommodating. He understands what needs to be done and how to get it done, even with the national pandemic situation that often disrupts time lines, etc. He is f More

by Marc H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parke L. Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2021

Park Stafford is always courteous and professional with the service needs of my cars. He is always knowlegable and dependable. More

by deloresblawson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parke L. Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2021

Appreciate the promptness of getting my vehicle serviced, the friendliness of Parke Stafford…always takes time to answer questions, never rushes me and acts like I am a valued customer… each and every appoin More

by mighty0948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parke L. Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2021

I don’t know what is going on in Tallahassee service department but the lack of return phone calls when someone wants to ask about their first maintenance appointment is appalling. Boo Mercedes. I expe More

by Juliegirl66
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service receptionist/ scheduler
Oct 04, 2021 -

Capital Eurocars responded

Juliegirl66, Thank you for taking the time to write your review, and for bringing this matter to our attention. It is always our intention for our customers to have a great experience in our service department and we sincerely apologize that you feel that your experience was not satisfactory. Unfortunately, with out a last name, we are unable to identify your records, but we would welcome the opportunity to discuss your review in more detail. Would you kindly call me at the dealership on 850.574.3777 ext 3350 or email me at jgruen@crowncars.com at your earliest convenience please? Sincerely, Joe Gruen, Service Manager

September 25, 2021

Parke Stafford is always thorough and friendly. He makes sure I understand exactly what is going on with my car and what needs to be done to correct the problem. I highly recommend this dealership and espec More

by Kim-carroll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parke L. Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2021

The service department is one of the best. Mr. Park Stafford and his team go out of their way to make sure everything is taken care of on our Mercedes Benz. More

by johnbenjaminbarton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parke L. Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2021

Excellent! Takes good care of their customers.Kris Devaney is my service advisor and he’s top notch. More

by ddboineau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Gruen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Devaney Service Dept
September 15, 2021

Always does a timely And efficient job when I come in for any type of services More

by jlewis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parke L. Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2021

Mr. Parke Stafford provided an outstanding service for my 2012 Mercedes Benz. This service was consistent with the great service that i always receive when I need service for my vehicle. Thanks for the great More

by harrybrownsir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parke L. Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2021

Parke Stafford was great to work with and provided Excellent communication and Fantastic service. He was quick to get our car looked at and repaired. Thanks for your help. More

by wsb225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parke L. Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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