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Capital Eurocars - Service Center
Tallahassee, FL
465 Reviews
465 Reviews of Capital Eurocars - Service Center
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January 06, 2022
On January 4th my wife was sent to this dealer to remove locking lug nuts because the key broke . Upon arrival my wife explained the situation ,the representative was abrupt and combative . He proceeded to locking lug nuts because the key broke . Upon arrival my wife explained the situation ,the representative was abrupt and combative . He proceeded to say that he did not want to try to remove the lugs because it could break his key to remove them. then proceeded to sell her a whole new kit. My wife responded well your still going to have to use your key to remove them . The representative just responded with a shrug and disinterest . The tone and lack of attention from the representative resulted in my wife crying . I called mercedes direct and filed a complaint. Joe Gruen has not not been willing to address this situation. After moving from Connecticut to Florida recently I would not recommend the Tallahassee dealership. More
by 5bsterling
Employees Worked With
January 05, 2022
Joe Trozzo is extremely helpful with patients and respects through the Maintenance service, Great experiences. respects through the Maintenance service, Great experiences. More
by Lucy Wang
Employees Worked With
December 31, 2021
I had my regularly scheduled service appointment yesterday and was treated with respect from start to finish. Joe Trozzo answered any questions I had and was not only very professional but personabl yesterday and was treated with respect from start to finish. Joe Trozzo answered any questions I had and was not only very professional but personable and friendly. All of my experiences at Capital Eurocars have been outstanding! More
by LynneG
Employees Worked With
December 31, 2021
My regularly scheduled maintenance was yesterday; I was also told that I needed a battery. Usually, I don't just get additional work done unless I know it's needed, but I trust and respect Park Stafford s also told that I needed a battery. Usually, I don't just get additional work done unless I know it's needed, but I trust and respect Park Stafford so I agreed to have a new battery put in. Mr. Stafford has always treated me with respect and professionally. He is patient with me and answers my questions and make sure I understand what's going on. More
by hlbush85
Employees Worked With
December 30, 2021
Joe Trozzo he is the best at what he does! He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff. and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff. More
by wrcherry
Employees Worked With
December 15, 2021
Excellent service. Provided me with a rental car while the car was in shop, and kept me updated throughout the service process! the car was in shop, and kept me updated throughout the service process! More
by PintoSN
Employees Worked With
December 11, 2021
Clean dealership. They took extra steps to sanitize my vehicle. Provided rental vehicle. Good service! vehicle. Provided rental vehicle. Good service! More
by Raymond.Bryant
Employees Worked With
December 05, 2021
My service was done in a timely manner Park Stafford was very professional and always takes excellent care of my car made the.checking out very easy I was back to work on time. very professional and always takes excellent care of my car made the.checking out very easy I was back to work on time. More
by Edzomans@gmail.com
Employees Worked With
December 02, 2021
Dealership showed great customer service. Waiting room and restroom very clean. Parke Stafford very courteous and concerned about your concerns. Nice dealership. and restroom very clean. Parke Stafford very courteous and concerned about your concerns. Nice dealership. More
by 2carpurch
Employees Worked With
November 14, 2021
From the moment I walked in the door until I left, Joe Trozzo addressed concerns and solutions for my can, and kept me informed of the progress until the work was completed. He is knowledgeable, professi Trozzo addressed concerns and solutions for my can, and kept me informed of the progress until the work was completed. He is knowledgeable, professional, and kind. I would strongly recommend this dealership and Mr Trozzo for any future car service needs. More
by b.j.
