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Capital Eurocars - Service Center

Tallahassee, FL

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465 Reviews

465 Reviews of Capital Eurocars - Service Center

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April 27, 2022

I wouldn't protect the investment of my vehicle anywhere else. Always professional and the service fast and reliable. Joe Trozzo is my go-to. I keep his card in my purse at all times. More

by dawnakamom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Trozzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Capital Eurocars responded

Thank you so much for your positive review! Joe will be honored to know how confident you are in his efforts. It is our pleasure to assist you in any way possible. We wish you safe travels and we look forward to continue providing you and your vehicle with our best care in your visits to come!

April 16, 2022

Parke Stafford has always been helpful and courteous when I bring my car in for service. I believe that he will give me the best advice for my VERY LOW milage vehicle. Parke, thank you for excellent care More

by verajharper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parke L. Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Capital Eurocars responded

Thank you for leaving Parke this positive review! We are so glad that he consistently takes great care of you throughout your visits. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give usa call if there is ever anything more that he and the team may help you with!

April 05, 2022

I gave a 3, wish they offered loaner cars to clients. Would give a 5. More

by TSHarris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Trozzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Capital Eurocars responded

Ms. Harris, Thank you so much for your review and rating Joe Trozzo a 5.0 and our quality of work 5.0. That is much appreciated. We apologize that we could not offer a loaner vehicle. Our loaner and rental fleets are significantly depleted with today's vehicle shortages. It is a challenging situation for all. We are working toward increasing the number of vehicles available, but that will take some time, hopefully before your next visit. Thanks again, and have a great day. Joe Gruen Service Director

March 31, 2022

William Gilkes Service Consultant at Capital Euro Cars Mercedes-Benz dealership provided professional, courteous, and knowledgeable assistance. The dealership was comfortable while waiting for service to More

by Sharlyne
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Gilkes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Capital Eurocars responded

Sharlyne, Thank you so much for your wonderful review! We are so glad that William took great care of you throughout your visit! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

March 30, 2022

Excellent service from professionals! Really enjoy working with Parke Stafford. His attention to detail and his manners are impeccable. More

by mmsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parke L. Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Capital Eurocars responded

Thank you so much for your positive review! Parke will be honored to hear of your kind words and to know that you deeply value his service. We hope to see you again the next time your vehicle is ready for service. Safe travels!

March 28, 2022

The professional pride and excellence of Parke Stafford are greatly appreciated by us. His consistent mastery of the mechanics of our first and second Mercedes are only matched by his responsiveness to our More

by D.mclain4@icloud.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Gruen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parke L. Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Capital Eurocars responded

Thank you so much for your wonderful review! We are so glad that Parke provided you with the quality care that you so much deserve! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that he and the team may help you with!

Mar 29, 2022 -

D.mclain4@icloud.com responded

A good organization is best seen in the people it hires and promotes. Thanks again for you and Parke Stafford

March 16, 2022

Parke Stanford was helpful, informative and very courteous!! He kept me aware of what was going on with my service and also offered me amenities such as making him aware of the shuttle in case I w More

by Pamelaetaylor
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parke L. Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Capital Eurocars responded

Pamela, Thank you so much for your positive review! We are so glad that Parke took great care of you throughout your visit. It is our pleasure to assist you in any way possible, and we hope that you continue to choose us for all of your future automotive needs. Safe travels!

March 15, 2022

Thanks Bill Gilkes, excellent service, quick, responsive and kind. Always treated very well. Love my Mercedes. More

by Birdiekfrancis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Gilkes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Capital Eurocars responded

Thank you so much for your positive review! Providing quality and efficient service is so important to us, and we are so glad that William's and the teams efforts could consistently meet your satisfaction! We hope that you continue to choose us for all of your future automotive needs. Safe travels!

March 15, 2022

Capital Eurocars is top flight. Joe Trozzo was my service manager. He was very attentive and professional in his approach and his service. He continued to keep me updated as I wa More

by nbsnbs
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parke L. Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Trozzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Capital Eurocars responded

Thank you so much for your wonderful review! Providing quality and efficient service is so important to us, and we are so glad that Joe's and Parke's efforts met your satisfaction! It is our pleasure to assist you in any way possible. We hope to see you again the next time your vehicle is ready for service!

March 15, 2022

WILLIAM (BILL) GILKES WAS MORE THAN HELPFUL IN MEETING ME AND BEING VERY PROFESSIONAL. HE WAS EVEN ABLE TO FIND THE CAR REMOTE THAT WE HAD MISPLACED BETWEEN THE SEATS :). MY WIFE WAS VERY PLEASED. More

by chesterdavis25
Recommend Dealer
Yes
Employees Worked With
William Gilkes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Capital Eurocars responded

Chester, Thank you for sharing the possible experience you had with William! We are so glad that he took great care of you and your wife throughout your visit. It is our pleasure to assist you in any way possible. We wish you the safest of travels- on behalf of the entire team!

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