Capital Eurocars - Service Center
Tallahassee, FL
465 Reviews of Capital Eurocars - Service Center
New to Area and Found Excellent Service We recently relocated from Charleston, SC and were in need of a new dealership/service shop for our SLK350 that was experiencing a few problems. After We recently relocated from Charleston, SC and were in need of a new dealership/service shop for our SLK350 that was experiencing a few problems. After researching mechanics in the Tallahassee area, we decided to have our service issues diagnosed at Capital Eurocars. Parke Stafford was our Service Advisor. He was very helpful and in continuous contact with us in order to provide the status of our vehicle’s progress throughout our service. He was very knowledgeable and engaged…he truly cared about our concerns and vehicle. Thank you Parke and the rest of the Service staff at Capital Mercedes Eurocars. More
Anthony Taylor - Quick Efficient Service My 2015 GLK 350 died last Friday afternoon, 4PM of course, and posted a check engine light. It revived and I was able to drive home. I called Capi My 2015 GLK 350 died last Friday afternoon, 4PM of course, and posted a check engine light. It revived and I was able to drive home. I called Capital Eurocars Mercedes Benz Service and spoke with Tony Taylor who quickly arranged for service the next day, Saturday. Diagnostics and a software update and I was on my way home. Tony's response and that of Service was quick, efficient, personable and conscientious, everything that one could ask from an excellent service representative and department. Thank you Tony and Capital Eurocars Service........ More
Bad Experience turned to Excellent Service! Having problems with my E350: Third time to the dealership, $1,000 dollars spend and it’s still driving poorly. I made calls to the Service Rep. Tony, Having problems with my E350: Third time to the dealership, $1,000 dollars spend and it’s still driving poorly. I made calls to the Service Rep. Tony, the Service Manager Joe and the Owner Mr. Atkins and they responded quickly and with excellent service. They went above and beyond to exceed my expectations of service and resolved the issue. Great Job and Service Capital Eurocars!!!! From: A very happy customer :) More
Anthony Taylor is great service Anthony Taylor he take a good care of you when you come for service thank you for your services the warranty service is thanks you Anthony Taylor he take a good care of you when you come for service thank you for your services the warranty service is thanks you More
Tony Taylor is a great service writer Tony Taylor takes good care of you when you go to Capital Eurocars. The warranty service is excellent, the techs do good work. I am happy to be a cust Tony Taylor takes good care of you when you go to Capital Eurocars. The warranty service is excellent, the techs do good work. I am happy to be a customer. More
Best experience...Ever! I was traveling from Pensacola to Miami when I started having problems with my 2006 E350. I stopped in Tallahassee FL and located Capital Eurocars. I I was traveling from Pensacola to Miami when I started having problems with my 2006 E350. I stopped in Tallahassee FL and located Capital Eurocars. I called and spoke with Tony Taylor and he was able to fit me in the same day to have my car problems diagnosed. Tony explained everything that was wrong with my car to me and he included a detailed estimate. He made me feel like he really cared about me making it safely to Miami and not breaking down on the road. I am always very anxious about bringing my car in for service with the high cost of parts and labor, but Tony made this experience one of the best experiences that I have had with MB dealerships. He is efficient and very knowledgeable. Thank you Tony for making a very stressful situation much easier to handle. Sincerely, Linda Ford Owner 2006 Mercedes-Benz E350 More
Wonderful Service in Tallahassee, Floirda Before I had my Volkswagen Jetta, I always dreaded going into a dealership to have work done on my car. Since having bought my car in 2010, the servic Before I had my Volkswagen Jetta, I always dreaded going into a dealership to have work done on my car. Since having bought my car in 2010, the service at Capital Eurocars has always been excellent. I am comfortable knowing that my vehicle will be taken care of and I that I will not have to sit there all day and wait. I am thankful for the friendly service of all the staff. Keep up the great work. More
Excellent service As a new Mercedes customer, I was looking for a a dealership that I could develop a lifetime relationship with. I live in Valdosta, GA so I knew I ha As a new Mercedes customer, I was looking for a a dealership that I could develop a lifetime relationship with. I live in Valdosta, GA so I knew I had a couple of options within a 1-2 hour driving distance. After 1 very disappointing service experience, I decided to give Capital Eurocars a try. Wow, what an awesome experience! From calling and scheduling the service to pickup and return of my car, Parke Stafford exceeded my expectations in every way. Mr. Stafford treated me with respect, courtesy, kindness and was accommodating and professional. Thanks to Parke Stafford, it looks like Capital Eurocars has earned a customer for life. More
FROM SERVICE TO TRADE I started my morning with Parke Stafford having my 07 SLK 350 serviced. While waiting I noticed an 08 SLK 350 on the showroom floor. Just for grins, I started my morning with Parke Stafford having my 07 SLK 350 serviced. While waiting I noticed an 08 SLK 350 on the showroom floor. Just for grins, I questioned Claude Rabbath concerning a possible trade. Claude worked up some figures, I made a counter offer, he countered and a service call turned to a satisfied buyer. Mandy Barnard handled the financing with efficiency and charm. All three personnel were friendly, enthusiastic and efficient. Capital Eurocars is the place to go for Mercedes sales and service. Luke Blanton More
Cameron and his service staff team have consistently provided excellent customer service. Whether its maintenance, repair or a question, I have received professional, courteous, friendly service! I ca provided excellent customer service. Whether its maintenance, repair or a question, I have received professional, courteous, friendly service! I can't imagine owning a different type of vehicle due to the superb "service after the sale" experiences. Cameron and team are awesome and I tell all my friends what quality work and friendly service I receive from Capital Eurocars. Paul (Courtesy Van Driver) was exceptional! Great Job! More