Capital Eurocars - Service Center

Experience with VW factory recall service Dustin Wheeler, Service Manager Dustin treated me with professinalism and courtesy. My automobile was fixed beyond my expectation. I definitely will Dustin Wheeler, Service Manager Dustin treated me with professinalism and courtesy. My automobile was fixed beyond my expectation. I definitely will be back for next servicing of my vehicle. More

Great attitudes and service This is our first Mercedes and Park Stafford has helped to make it one that we will continue to drive for years to come. The two time we have come in This is our first Mercedes and Park Stafford has helped to make it one that we will continue to drive for years to come. The two time we have come in for service everything from the appointment to the pick has been very simple. In addition Park makes us feel as though we are the only customer he will deal with that day and wants everything to be just so. Thanks again Park for making our experience the best. More

Wonderful Customer Service I experienced excellent customer service provided by both Anthony Taylor and Joe Gruen when my vehicle was recently serviced. Aside from being most at I experienced excellent customer service provided by both Anthony Taylor and Joe Gruen when my vehicle was recently serviced. Aside from being most attentive to my service needs, they were very thorough and made sure that the work performed was of quality and complete. More

Got my Mercedes repaired Anthony Taylor definitely left me a believer at capital Eurocars. I came in there feeling depressed but left very satisfied and happy. Thank you for t Anthony Taylor definitely left me a believer at capital Eurocars. I came in there feeling depressed but left very satisfied and happy. Thank you for the great customer service and great spirit. More

Service Parke Stafford had serviced my vehicle for me the last 2 times. He had provided us with excellent customer service and a great experience. Thank you P Parke Stafford had serviced my vehicle for me the last 2 times. He had provided us with excellent customer service and a great experience. Thank you Parke Stafford. More

Great Service After many trips for service at Capital Eurocars, Parke Stafford is always provides excellent service. Can usually get an appointment for the day tha After many trips for service at Capital Eurocars, Parke Stafford is always provides excellent service. Can usually get an appointment for the day that is convenient for me. More

Awesome service Excellent service experience from Capital Eurocars! This was my second time my Mercedes was serviced at this dealership and will not be the last. Par Excellent service experience from Capital Eurocars! This was my second time my Mercedes was serviced at this dealership and will not be the last. Parke Stafford works hard to meet or exceed my expectations! More

Tony Taylor is the Best A++++++++++ Tony is extremely knowledgeable in his field. He is very polite and decent and honest. He is very friendly and very professional. He makes me want to Tony is extremely knowledgeable in his field. He is very polite and decent and honest. He is very friendly and very professional. He makes me want to kee buying Mercedes. Thank you so much. I have a very happy SLK 250:) More

Tony Taylor at Capital Eurocars Service - Excellent Tony Taylor is easy to work with and worked tirelessly to ensure that my GLK350 was properly serviced and that my needs for transportation and informa Tony Taylor is easy to work with and worked tirelessly to ensure that my GLK350 was properly serviced and that my needs for transportation and information were satisfied. I was out of town with two women passengers following a hospital ICU visit when my GLK died completely in six lanes of extremely heavy rush hour traffic. I was able to re-start my car to continue. Upon returning, Tony had my car serviced and tested immediately. A car was available for my use, a definite plus for Capital Eurocars customers. I highly recommend Tony and service at Capital Eurocars. That said, This is the third time my GLK 350 has been in the shop having died in traffic. Each time all dash indicator lights including check engine, illuminated. The first time, electronic connections were re-seated and each time a software update was done. Twice additionally, the car died, and immediately recovered without requiring re-start, and, as the check engine light did not remain illuminated, I did not take it to service. This failure does not appear to be typical for this model as I have not heard or read of it happening in any automotive forum, periodical or service shops. However, I must say that my confidence in my particular vehicle is now not high. I'll reserve my final opinion to see if this problem is resolved. All in all, I trust and highly recommend Capital Eurocars service and specifically Tony Taylor for excellent customer service. More

Service Excellent service time and time again! Service is always prompt, professional, and friendly. Taking your car in for service is a pleasant experience. Excellent service time and time again! Service is always prompt, professional, and friendly. Taking your car in for service is a pleasant experience. Thank you! More