Capital Eurocars - Service Center

Parke Strafford saved the day. My ML320 window rear window was stuck in the down position during a 100 degree day with rain predicted. I contacted him and I was able to drop the car My ML320 window rear window was stuck in the down position during a 100 degree day with rain predicted. I contacted him and I was able to drop the car off that afternoon. He had fixed by the next day. My family has been a long time customer of the dealership currently owning three Mercedes and we have always been pleased by Parke's professionalism and willingness to help, More

Turn around I am a college student who was in the market for purchasing my second car on my own after my original was totaled. Scott Stanley was my salesmen. I've I am a college student who was in the market for purchasing my second car on my own after my original was totaled. Scott Stanley was my salesmen. I've now had my car one year and there was some miscommunications about the diamond finish cleaning. I was under the impression that I would have it annually. After expressing the confusion and how the people id contacted were not responding, Scott made sure I could contact Mr.AtKins who offered me a cleansing and then Parke cleaned it very well. They fixed my problem. i appreciated it. I will continue business with them. They are a good group of men who are not after money and exceed customer service. More

Awesom I just want to take a moment and let you all know how pleased I am with my Beetle. Dustin goes above and beyond to help us with whatever we need. I just want to take a moment and let you all know how pleased I am with my Beetle. Dustin goes above and beyond to help us with whatever we need. More

Customer Care Extraordinaire ! Parke Stafford exhibited knowledge and care for the customer from the very first call to set my service appointment. I drove from my home in Ft. Walto Parke Stafford exhibited knowledge and care for the customer from the very first call to set my service appointment. I drove from my home in Ft. Walton Beach to have my MB Sprinter 3500 RV receive it's first servicing. I called the day before, and a very nice young lady offered your shuttle service while we were having to wait. Jesse, the shuttle driver, was so sweet and considerate. It's refreshing to experience 'real people' at a MB dealership. I'm afraid that is not always the case. So many times you're judged by appearance and not as an individual. My partner and I are in the vacation rental management and real estate, so customer service is certainly what we're about. In the future I will not hesitate to drive 3 hours to experience the high level of customer service offered at your dealership. Now, for that S550...........I currently drive an SL550 and love it but looking for next experience. Thanks Julia More

Excellent service,as usual! I always have excellent service and "good feelings" when I deal with Parke Stafford and Capitol Eurocars. Both are professional and thoughtful to th I always have excellent service and "good feelings" when I deal with Parke Stafford and Capitol Eurocars. Both are professional and thoughtful to their customers. I feel when I leave that everything is taken care of by people who know what they are doing! More

Sprinter Motorhome service We recently completed our third service on our sprinter chassis at this dealership. Parke Stafford was our service adviser for all three visits and h We recently completed our third service on our sprinter chassis at this dealership. Parke Stafford was our service adviser for all three visits and he got us started as soon as we arrived and answered all of my questions about what the service entailed. He was knowledgeable and friendly. The service was completed in a timely manner. It was a very pleasant experience and we look forward to returning for the next service. More