Capital Eurocars - Service Center

Joe Trozzo was an absolute pleasure to work with. He recommended an insurance claim in connection with extensive electrical damage resulting from my E550's leaking windshield. More importantly, he tire recommended an insurance claim in connection with extensive electrical damage resulting from my E550's leaking windshield. More importantly, he tirelessly served as my liaison/negotiator with State Farm, which resulted in several thousand dollars of savings on my repairs. Throughout the process he was courteous, professional and constantly communicated the status of my insurance claim and repairs. More

Parke Stafford made our visit to CapitaEurocars be the best. He was professional, but nice and very attentive. I cannot walk and use a walker which makes visits like these very hard....but not to worry. best. He was professional, but nice and very attentive. I cannot walk and use a walker which makes visits like these very hard....but not to worry. He made sure I had a chair close by and made sure my car was not too far away. Parke explained every detail about my reapairs and I could not ask for anything or anyone better to serve me. Thanks for having such a great employee to make your company the best. Patrick R Langston, Crawfordville Fl More

Took good care of our car and did a great job with the repairs. Thank you so much Joe Trozzo and the service department. Cathy Collins repairs. Thank you so much Joe Trozzo and the service department. Cathy Collins More

Service was Good--was problem with scheduling--I had to wait a lot longer than usual. But Mr. William Gikes was able to resolve the issue. wait a lot longer than usual. But Mr. William Gikes was able to resolve the issue. More

Joe Trozzo is the man! Have worked with Joe several times now and he is friendly, personable, knowledgable, professional and courteous. He always keeps you up-to-date on what is going on with your car times now and he is friendly, personable, knowledgable, professional and courteous. He always keeps you up-to-date on what is going on with your car and always works to get you taken care of. Not one bad experience and is always fair on the price, quote on whatever work you are having done. More

Everyone at the dealership is kind, respectful and helpful. Parke is an excellent person to work with. He is very attentive and willing to explain and help with whatever is needed. helpful. Parke is an excellent person to work with. He is very attentive and willing to explain and help with whatever is needed. More

I have nothing but accolades for Mr. Parke L. Stafford. He is very professional with a flair for exceptional customer service. I will not trust my vehicle to anyone else other than Parke. He has always tr He is very professional with a flair for exceptional customer service. I will not trust my vehicle to anyone else other than Parke. He has always treated me with the utmost of respect. Likewise, he is on point when it comes to diagnosing and servicing my vehicles. He has earned our trust and friendship. I have traveled to Gainesville and Jacksonville for service before meeting Parke. Service at these other facilities was mediocre at best and not always completed to what I expected. I have been with Parke for several years and in that time, he has remained the consummate professional. It is my hope that he will remain with Capital Eurocars for years to come. As a former army officer and education administrator, I rarely gave ratings above exceptional (five stars). However, Mr. Parke L. Stafford is the proven exception and prototype for excellent customer service in any organization. Melvin Roberts Monticello, Florida More

As usual Parke Stafford never disappoints. A service visit is well coordinated, updates are quick and concise. This in it's self make the two hour drive for service productive not only for my car for f visit is well coordinated, updates are quick and concise. This in it's self make the two hour drive for service productive not only for my car for for me and other activities scheduled. Thanks Parke! More

Joe Trozzo, what can I say except - EXCEPTIONAL SERVICE. I live in Louisiana and my car had to be towed to the dealership. Joe was my go to guy. Upon arrival at 7:30am , 10/25/20, I was treated with the I live in Louisiana and my car had to be towed to the dealership. Joe was my go to guy. Upon arrival at 7:30am , 10/25/20, I was treated with the utmost care and concern from Joe. He kept me abreast of everything was going on with my vehicle.He sent pictures for me to send to my husband. We were pleased with the outcome of my car and the service rendered. Thanks Joe for a great experience at a crucial and stressful time. More

Jessica Wade was a pleasure to work with and she went beyond the basic customer service and made sure all my needs were met before letting me drive off. I truly appreciate the level of professionalism sh beyond the basic customer service and made sure all my needs were met before letting me drive off. I truly appreciate the level of professionalism she displayed and the attention to detail she provided. Thanks for making the experience an easy one. More