Capital Eurocars - Service Center

Parke Stafford has been my service advisor for 6 years and has always been competent, courteous, friendly, timely and thorough. I was in for an unexpected repair recently and Parke made the experience ple and has always been competent, courteous, friendly, timely and thorough. I was in for an unexpected repair recently and Parke made the experience pleasurable. I recommend him highly. More

I just had my car serviced at Capital Eurocars and William Gilkes really took fabulous care of me. My vehicle was ready in no time flat and the entire process was easy and painless. William Gilkes really took fabulous care of me. My vehicle was ready in no time flat and the entire process was easy and painless. More

The Service Dept at Capital Eurocars is always great. I’ve purchased 4 vehicles at this dealership and the service is a big reason why. I’ve purchased 4 vehicles at this dealership and the service is a big reason why. More

Joe Trozzo is great to work with. He’s very responsive, explains everything and ensures all questions are answered. It’s easy and seamless with Joe!! explains everything and ensures all questions are answered. It’s easy and seamless with Joe!! More

Parke Stafford was the consumate professional in how he handled the contentious communication from the warranty company concerning our repair request. He consistently communicated updates and provided out handled the contentious communication from the warranty company concerning our repair request. He consistently communicated updates and provided outstanding customer service. More

Joe Trozzo did an outstanding job. So very nice and accommodating. I don’t enjoy the amount of money I often have to pay for services but it’s unavoidable with a Mercedes (recently in for service B and accommodating. I don’t enjoy the amount of money I often have to pay for services but it’s unavoidable with a Mercedes (recently in for service B and brakes). Joe makes my experience pleasant, every time. He is the picture perfect example of the kind of customer service any company would want. Joe is so good at his job, should I buy a Toyota I would advocate strongly to get him a job just so I could continue to experience the same level of care. More

Parke Stafford was exceptional in assuring me that all of concerns with my car were addressed. Thank YOU Parke for your impeccable service and professionalism. concerns with my car were addressed. Thank YOU Parke for your impeccable service and professionalism. More

Bill did a great job arranging the B Service for my E350. I had a scheduling problem and he helped me work around it. I an happy to have Bill as my Service Consultant. He is a result of the great job Joe, I had a scheduling problem and he helped me work around it. I an happy to have Bill as my Service Consultant. He is a result of the great job Joe, the service manager, is doing. I will be trading for a new car this year and plan on using Capital Eurocars. Thanks!! More

Very pleasant and personable. Knowledgeable about the necessary service needed. Had my car ready at the time I asked for and it was washed and vacuumed. I appreciate this extra service. necessary service needed. Had my car ready at the time I asked for and it was washed and vacuumed. I appreciate this extra service. More

Parke Stafford and team continues to shine! Always professional and provides timely, quality service. He really listens and addresses my concerns using common terms that anyone could understand. Tru professional and provides timely, quality service. He really listens and addresses my concerns using common terms that anyone could understand. Trusted advisor and Exceptional Service! More