Capital City CDJR

Mike was attentive and very polite, respectful and knowledgeable about my purchasing needs. He has impeccable communication and I’d recommend him to everyone looking for a great salesman who knows his knowledgeable about my purchasing needs. He has impeccable communication and I’d recommend him to everyone looking for a great salesman who knows his automobiles. Thank you for making the transaction so perfect! More

The sales department all worked together to make this difficult decision a lot easier all staff were kind and knowledgeable. I would definitely recommend everyone i know to purchase their next vehicle or difficult decision a lot easier all staff were kind and knowledgeable. I would definitely recommend everyone i know to purchase their next vehicle or to get any service on their current vehicle at CAPITAL CITY CDJR 5 STARS. More

I found a vehicle online, listed as at their dealership. I sent an online inquiry through the app and did receive a prompt phone all about the vehicle. I informed the individual that I was in Illinois and I sent an online inquiry through the app and did receive a prompt phone all about the vehicle. I informed the individual that I was in Illinois and would come by the next Monday to check it out. I received further confirmation the Friday before that the vehicle was still there, and was given a sale price with the specific language that the price was out the door. I asked if it included sales tax, reread and sent back that I saw it was price out the door, was never corrected, and it was left at that through the weekend. The following Monday I got a text saying that individual was no longer with the dealership but that this new person was reviewing notes left, of which I couldn't say what was covered, but it was clear I am from Illinois. After a 4ish hour drive, I arrived, was greeted promptly, informed by the new individual that they regularly sold vehicles out of state and apparently had a buyer from Texas, if I recall correctly. I was ready to make the sale happen... and then the price came up. I told him what was quoted, that it was given as an out the door price, and was happy with that. The individual left for a moment and came back with someone else who informed that that their "out the door price" didn't include Illinois sales tax. Yes, despite knowing I was from out of state, was driving a significant distance to do business with them, and allegedly doing out of state business regularly, the thought apparently either never occurred to or was never acted on by anyone in this process to verify if the price I was given was an honest price. At least not until I was already there, and the explanation for this by the person who came over second was, "Well this is Missouri, and that's the price out the door for me. " I honestly would have been just fine with the higher price, as verified by me driving to another dealership an hour away with no discernable association with this one, and buying another version of the same vehicle for the higher price, which was made clear to me immediately over the phone when I called to inquire. I can't say if this is this dealerships normal way of operation, since this will certainly be the only time I ever have or will interact with them. I can only say this is what happened to me. More

Best dealership around. They make you feel like family. Even when getting the oil changed, they will stop in and say hi and asked how everything is going. I don't live in t They make you feel like family. Even when getting the oil changed, they will stop in and say hi and asked how everything is going. I don't live in the area anymore but I will keep coming back and doing business with them. More

Outstanding service! ! Mike, Dalton and Austin took the best care of us after our 5 hour drive! I LOVE my new car!! ! Mike, Dalton and Austin took the best care of us after our 5 hour drive! I LOVE my new car!! More

Everyone was extremely nice and super helpful. Olivia was amazing. She answered any questions I had throughout the process. Even Willy the duck chipped in to fill my gas up before I hit the road. Olivia was amazing. She answered any questions I had throughout the process. Even Willy the duck chipped in to fill my gas up before I hit the road. More

She is very friendly and helpful. I would highly recommend her ability. The whole process was very easy. I would highly recommend her ability. The whole process was very easy. More

Wade was awesome to work with. He was quick to answer any questions and was very knowledgeable about the whole process. He truly made the car buying process enjoyable. He was quick to answer any questions and was very knowledgeable about the whole process. He truly made the car buying process enjoyable. More

CDJR was a great experience with great customer service. All of the staff I worked with were extremely helpful. Highly recommend! All of the staff I worked with were extremely helpful. Highly recommend! More

Very friendly and helpful! Olivia did everything, to make things to go smoothly. Excellent service ! Olivia did everything, to make things to go smoothly. Excellent service ! More