Capital Chevrolet GMC of Lexington - Service Center
Lexington, NC
338 Reviews of Capital Chevrolet GMC of Lexington - Service Center
Had an appointment at 8 o clock 4 an oil change and tires rotate was out by 9 awesome rotate was out by 9 awesome More
Do not use Capital Chevrolet in Lexington for service. Not only did they over charge and ask for over $1000 more to repair my husbands truck then other repair shops but they also hung up on me when I atte Not only did they over charge and ask for over $1000 more to repair my husbands truck then other repair shops but they also hung up on me when I attempted to speak to someone. The service guy said he didn’t have to listen to me. Do NOT go there! (They also wanted $150 for diagnostic testing and when I asked other repair shops they said they don’t charge for diagnostics) These people are crooks! More
Professionalism, Honesty, Transparency, and Integrity. Everything any customer would want from a dealership when servicing their vehicle! Everything any customer would want from a dealership when servicing their vehicle! More
No communication between myself and also within the dealership. My advisor nor the manager took ownership of my issue and made correcting it a priority dealership. My advisor nor the manager took ownership of my issue and made correcting it a priority More
Wes is amazing and takes care of our vehicles every step of the way. As a customer, we want the most professional and knowledgeable service team and Wes is right there! Great customer service. I can alway of the way. As a customer, we want the most professional and knowledgeable service team and Wes is right there! Great customer service. I can always call and get a quick appointment. He is easy to talk to and always goes above and beyond to meet our needs. More
Had to replace one tire. The other tire pressures were not checked so I added air at home. Also felt like I got nickel and dimed with an extra $14 charge on top of labor and The other tire pressures were not checked so I added air at home. Also felt like I got nickel and dimed with an extra $14 charge on top of labor and the tire cost. More
Very good customer service. They take time to stop and talk to you. Dealership clean and organized. They take time to stop and talk to you. Dealership clean and organized. More