Capital Chevrolet GMC of Lexington - Service Center

Service writer Toni is very knowledgeable and did a great job. I want her to be my point of contact every time I visit Capital of Lexington. job. I want her to be my point of contact every time I visit Capital of Lexington. More

I brought my vehicle in for hail damage. The office had a tremendously difficult time locating the shop order in the system which delayed the start of the repair. The Insurance agent sent it The office had a tremendously difficult time locating the shop order in the system which delayed the start of the repair. The Insurance agent sent it over multiple times however, the staff could not locate it. I almost, and should have, went to a different repair facility. The vehicle was repaired by an outside subcontractor. However, they did not repaired the vehicle completely. They completely missed the roof section which The capital Staf missed as well. When I picked up the vehicle, I showed this to the staff and they notated the file. It’s extremely disappointing to give a vehicle for 4 to 5 days only to have it not checked to make sure the job was completed. Now I am dealing with the subcontractor which is taking multiple weeks to arrange and the truck still is not repaired. However, you have your $7300 check. I will not be coming back To any of the Capital locations in the future. More

The service is very efficient, helpful and easy to work with. The staff is very nice and effecient. with. The staff is very nice and effecient. More

All employees from customer service to the service department was friendly and helpful. Would recommend to anyone. department was friendly and helpful. Would recommend to anyone. More

Toni in your service department is so knowledgeable and helped us so much in our recent car issue. She called several times to keep us up to date in the repair work being done. We had Covid when the car helped us so much in our recent car issue. She called several times to keep us up to date in the repair work being done. We had Covid when the car was ready to pick up and she had it delivered to our house. More

Very pleasant to speak with and fast on repairing my car! ! Thank you for a job well done!! ! Thank you for a job well done!! More

Very good service very clean facilities people are very friendly will give you undivided attention answer your questions they didn't make me feel like I was abother. friendly will give you undivided attention answer your questions they didn't make me feel like I was abother. More

Have used this dealership for years. Always have great service for reasonable prices and timeliness. Always have great service for reasonable prices and timeliness. More

Capital Chevrolet is a great dealership. The people are friendly. I never had any problems with service. The people are friendly. I never had any problems with service. More

This is the only place I have had my pickup serviced and have been totally satisfied with the work and workers at Capital Chevy. have been totally satisfied with the work and workers at Capital Chevy. More