Capistrano Toyota - Service Center

Service department jerked me around for 6 months on a warranty issue. Completely incompetent. IMO warranty issue. Completely incompetent. IMO More

The techs seem very thorough and knowledgeable as well as do the service reps. The time promised is usually spot on do the service reps. The time promised is usually spot on More

I was notified and updated on the status of my standard maintenance but also on the repair recommdations. Nice to have been properly informed and aware of any maintenance need. Very professional! maintenance but also on the repair recommdations. Nice to have been properly informed and aware of any maintenance need. Very professional! More

The staff was very friendly and the service was professional and as requested. I’ll be back. professional and as requested. I’ll be back. More

Great service as always. Convenient location Nice staff and seems reasonable cost wise. Will go again. Convenient location Nice staff and seems reasonable cost wise. Will go again. More

We’ve been Capistrano Vally Toyota Service Dept. customer for years. We trust the Service Advisors with their recommendations and they are very easy and friendly each time we bring in our Tacoma tru customer for years. We trust the Service Advisors with their recommendations and they are very easy and friendly each time we bring in our Tacoma truck and Rav4 for service. More

Robert Melendez is wonderful! Great customer service... Great communication... trustworthy, reliable, attentive! Everyone you meet at the dealership is friendly and helpful! Pu Great customer service... Great communication... trustworthy, reliable, attentive! Everyone you meet at the dealership is friendly and helpful! Purchased my Toyota Camry with Bill Peters in SALES -- Would recommend him over and over! Completely trustworthy, no pressure, extremely knowledgeable and most importantly cares about his clients and THEIR needs and goals in purchasing a car. More

Just bought a Toyota have use the service area twice everybody is very nice and I always have a good experience everybody is very nice and I always have a good experience More

Overall a great experience. It just took awhile - over 2 hours for my car to be serviced and inspected. I would also appreciate more communication about what will be done on my It just took awhile - over 2 hours for my car to be serviced and inspected. I would also appreciate more communication about what will be done on my car and the results of an inspection. I get the invoice, and that is nice, but it would be nice to have it explained. More

Great service by Nestor Molina. Always kept me informed about my service. Very prompt appointment the next day. Always kept me informed about my service. Very prompt appointment the next day. More