Capistrano Toyota - Service Center

Finally got my car out in under 1. 5 hours. Only thing I wish was, that the techs didn’t leave their greasy hand prints all over my car, it’s a white car! 5 hours. Only thing I wish was, that the techs didn’t leave their greasy hand prints all over my car, it’s a white car! More

Buddy and Paul were helpful! Very professional and service oriented. I’d recommend this dealership. Very professional and service oriented. I’d recommend this dealership. More

Professional and Courteous. Service was completed quickly. I was in and out in no time flat. Service was completed quickly. I was in and out in no time flat. More

Great service department, have always done a great job of taking care of our vehicles taking care of our vehicles More

Always good, I like the service department there. This visit may have been an anomaly. Trouble starting truck I thought it was fuel pump. Service guy first gave me a confusing story about hitting This visit may have been an anomaly. Trouble starting truck I thought it was fuel pump. Service guy first gave me a confusing story about hitting the truck alarm with my leg (which I didn't.) Then he moved to a new starter which he said was $2200. But he wasn't sure if I needed it, but they would replace if I want. Told him too much. (I googled cost to be between $620 and $821.) Then he moved to new spark plugs. And he would throw those in free with the starter for $2200. Annoying, weak sales work by that guy. Please get him more training. I finally told him to just replace plugs. Which now I see you guys are charging me $850 for spark plugs. Ugh. I'll be back for convenience and usual good service. But when did you guys turn new (he must be) service guys in to sales people trying to upsell the service work? Unprofessional and he kinda pissed me off cause I bought my truck there and have been coming to you for service almost 10 years. I'm not sure of his name actually, I don't think it was Luis. More

Rich Gowdy is an exceptional service advisor- Easy to work with, honest and very helpful - work with, honest and very helpful - More

Buddy was my setice rep. He was courteous, and came to find me when my vehicle needed more than I had expected He explained what extras needed to be done, gave me the why, co He was courteous, and came to find me when my vehicle needed more than I had expected He explained what extras needed to be done, gave me the why, cost and the needed. More

Service adviser Buddy and the staff were great. My service was done in a short period of time and the waiting area was clean and comfortable. My service was done in a short period of time and the waiting area was clean and comfortable. More

Richard in the service dept. is always on top of my cars issues. He is very knowledgeable and pleasant to work with at all times.. Thanks Again is always on top of my cars issues. He is very knowledgeable and pleasant to work with at all times.. Thanks Again More

Rich Gowdy was great. I will return because of him. Haven’t always had good experience before I will return because of him. Haven’t always had good experience before More