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Capistrano Toyota - Service Center

San Juan Capistrano, CA

4.8
282 Reviews
Call Service Center (949) 276-6886

282 Reviews of Capistrano Toyota - Service Center

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October 30, 2023

Excellent customer service very efficient and professional. I was informed in details about my car service and I’m very happy and would recommend this dealership to everybody More

by shiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
Report | Print
Oct 31, 2023 -

Capistrano Valley Toyota responded

Thank you for your stars and recommendation, Shiv! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

October 30, 2023

Good communication by reps, always great service. I’ve been coming here to get my car serviced for fifteen years. More

by Mescalito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
Report | Print
Oct 30, 2023 -

Capistrano Valley Toyota responded

Thank you for being a valued member of the family! We look forward to continuing to exceed your expectations! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

October 28, 2023

Absolutely satified! Patrick was courteous and professional. He was able to get my headlight and my hubcap. Long Beach Toyota was able to secure a hub cap for months. More

by micheleecody1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
Oct 30, 2023 -

Capistrano Valley Toyota responded

It's great to hear you fully enjoyed your experience with us, Michele! We hope to work together again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

October 27, 2023

Long time satisfied customer. Much better customer experience and mojo than Irvine Toyota. Courteous staff. More

by Rickturbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gowdy
Report | Print
Oct 30, 2023 -

Capistrano Valley Toyota responded

Thank you for choosing us, Rick! We're glad we could exceed your expectations and we look forward to continuing to do so! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

October 26, 2023

This dealership has the best customer service. I am very happy with all of the services I have received. More

by lorenzocs3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo, Luis De La Torre
Report | Print
Oct 30, 2023 -

Capistrano Valley Toyota responded

Thank you, Lorenzo! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

October 25, 2023

Gus and the service team provide phenomenal service! ! The sales team when I bought my car two years ago new was incredible as well. Thank you! More

by Karen K Delaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus in service , Luis De La Torre
Report | Print
Oct 30, 2023 -

Capistrano Valley Toyota responded

Thank you for choosing us for your vehicle needs, Karen! We're thrilled we could exceed your expectations these last few years, and we look forward to continuing to do so. Until next time! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

October 20, 2023

Customer Service is attentive, available, & always helpful. My vehicle is serviced well & in a timely manner. More

by Carly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
Report | Print
Oct 20, 2023 -

Capistrano Valley Toyota responded

We strive to deliver quality service, Carly, and we're so proud of our team for always taking care of you. Visit us again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

October 19, 2023

Gus was professional and friendly. I waited in the waiting room until is was completed. It was completed on time. More

by jeffwest58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
Report | Print
Oct 20, 2023 -

Capistrano Valley Toyota responded

Thank you for trusting us with your car, Jeff! We are so happy to hear your visit went seamlessly. Don't hesitate to reach out if there's anything else we can assist with! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

October 15, 2023

Outstanding service and customer seems Rich and. Nestor were great It is always perfection and reasonable More

by Loaren143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Report | Print
Oct 17, 2023 -

Capistrano Valley Toyota responded

Thank you for your stars! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

October 06, 2023

Richard Gowdy, service provider, takes care of me every time and is trustworthy and knowledgeable. More

by mAC820010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gowdy
Report | Print
Oct 09, 2023 -

Capistrano Valley Toyota responded

Thank you for sharing your stellar rating, mAC820010! We love to hear Richard always goes above and beyond to ensure you get the quality service you deserve. We look forward to delivering another 5-star visit soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

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