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Capistrano Toyota - Service Center

San Juan Capistrano, CA

4.8
282 Reviews
Call Service Center (949) 276-6886

282 Reviews of Capistrano Toyota - Service Center

Sort by
March 17, 2024

Excellent customer service. Advisor went above and beyond to assist and explained all the issues with expertise and clarity. More

by nick.sacco85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul D
Report | Print
Mar 19, 2024 -

Capistrano Valley Toyota responded

Thank you for the glowing review, Nick! We're thrilled to hear about your positive experience with our advisor. Providing top-notch customer service is always our priority. If you ever need further assistance, feel free to reach out. We appreciate your feedback and look forward to serving you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

March 15, 2024

Except for the construction inconvenience, Richard Gowdy is great. I have nothing else to say. More

by davidmacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gowdy
Report | Print
Mar 19, 2024 -

Capistrano Valley Toyota responded

Hi David, we appreciate your feedback on Richard! We're glad to hear that you had a positive experience overall. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing our services! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

March 13, 2024

You are polite, helpful, prompt, and you do good work! Thank you for your excellent service More

by nhm5000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
Report | Print
Mar 14, 2024 -

Capistrano Valley Toyota responded

Hi nhm5000, thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with our team. Providing excellent service is always our top priority, and we appreciate you taking the time to share your feedback. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

March 07, 2024

I come to your dealership for service even though I both of my Toyota's at other dealerships because of your honest service. Additionally your service employee Richard Gowdy is always very helpful and perso More

by tgarn703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
Report | Print
Mar 08, 2024 -

Capistrano Valley Toyota responded

Thank you for the glowing review, tgarn703! We're thrilled to hear that you appreciate our honest service and the professionalism of Richard. We strive to provide top-notch service for all our customers, and we're grateful for your loyalty. We look forward to serving you again in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

March 02, 2024

This dealership is the best it has been in years since the current owner took over. And Richard is always great.... More

by jd011243
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Report | Print
Mar 04, 2024 -

Capistrano Valley Toyota responded

Thank you for the kind words, jd011243! We're thrilled to hear that you've had a positive experience with us. We'll be sure to pass along your praise to Richard as well. We appreciate your feedback and look forward to serving you again in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

March 01, 2024

Easy check in and quick, nice lounge to wait in even though temporary, quick service and nice pick up. Could not ask for anything more. More

by Suave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
Report | Print
Mar 05, 2024 -

Capistrano Valley Toyota responded

We love to hear your visit went seamlessly, Suave! We look forward to keeping your Toyota running like new! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

February 25, 2024

Great customer service! The representative, Robert was knowledgeable, patient, friendly, nice, and accommodating. More power to all of you! More

by aireenedillon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Feb 26, 2024 -

Capistrano Valley Toyota responded

Hi Aireen, thank you for the kind words about our customer service! We're thrilled to hear that Robert provided you with such a positive experience. We appreciate your support and look forward to serving you again in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

February 25, 2024

Great team! Great service! Thanks to Paul Bojescu! I am always happy to have my cars serviced here. More

by Dimitar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bojescu
Report | Print
Feb 26, 2024 -

Capistrano Valley Toyota responded

Hi Dimitar, thank you for the fantastic review! We're thrilled to hear that you had a positive experience with Paul and our team. We appreciate your support and look forward to serving you again in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

February 24, 2024

Great team at Capistrano Valley Toyota - everything was completed as requested, professionally and on time !!! More

by my1970fj40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh & Paul
Report | Print
Feb 26, 2024 -

Capistrano Valley Toyota responded

Hi my1970fj40, thank you for the glowing review! We're thrilled to hear that you had a positive experience with our team at Capistrano Valley Toyota. We strive to provide professional and timely service to all of our customers. We appreciate your feedback and look forward to serving you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

February 23, 2024

Richard Gowdy is so professional and efficient. Always reliable advice. Great location and service. Miss the car wash. More

by leegee98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gowdy
Report | Print
Feb 23, 2024 -

Capistrano Valley Toyota responded

Thank you for always choosing Capistrano Valley Toyota, leegee98! We are thrilled you enjoyed your recent visit, and we look forward to delivering another stellar experience in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

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