Back

Capistrano Mazda - Service Center

San Juan Capistrano, CA

not yet
rated
546 Reviews

546 Reviews of Capistrano Mazda - Service Center

Sort by
October 06, 2020

Always a pleasure to have my CX-5 serviced here. Very friendly and quick service, and a clean car when they’re done. Highly recommend! More

by JT from San Clemente
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Oct 06, 2020 -

Capistrano Mazda responded

We appreciate your business and our team looks forward to serving you again soon! Kate

October 05, 2020

I love this dealership! Excellent service and environment. You dont have to wait too long but it's still a nice place to wait! Thank you! More

by andrewvincentwatson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin Paluch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley?
Oct 05, 2020 -

Capistrano Mazda responded

Thank you, Andrew, for choosing Capistrano Mazda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kate

October 02, 2020

Forouz was one of the best sales associates I have worked with. Very friendly, knowledgable, and personable. Cyrena in the service department was extremely helpful in solving a part issue and Hector did a gr More

by TERIFRANCIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Arvizu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Forouz Mohisefat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2020 -

Capistrano Mazda responded

Thanks for sharing your thoughts about your experience with Capistrano Mazda. We appreciate your business and hope to see you again soon! Kate

September 28, 2020

I'm very very pleased with all the team at Capistrano Mazda, Cerena Moreno is an excellent service writer, always going beyond to make make her customers happy. Thank you Capistrano Mazda. Truly recome More

by LETTYGO10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Arvizu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Bastiaans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Hernandez
Sep 29, 2020 -

Capistrano Mazda responded

Thank you for your review and kind words for Cyrena! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Capistrano Mazda. Kate

September 24, 2020

in and out quick fantastic service> competitive pricing with the piece of mind of servicing at the dealer. comfortable waiting area. Drove down from LA as I knew it was going to be great. More

by lennoncreative
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Sep 24, 2020 -

Capistrano Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kate

September 24, 2020

Great service and excellent communication during the service and repairs. Other Car dealers advertise 5* experience, but Capistrano Mazda delivers!! Cyrena is one of the reasons for that! She keeps me More

by CDLVICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Capistrano Mazda responded

Thank you for your business and this review! We're happy to hear that Cyrena and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kate

September 11, 2020

It was great service as always. They are always taking care of my car for me and any needs i have. Favorite place to go More

by JTWALLICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2020 -

Capistrano Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Capistrano Mazda. Please don't hesitate to reach out if you need anything else. Kate

August 29, 2020

Well run service department. Kept me well informed and work was done promptly. Always a pleasure to do business at this dealership and I highly recommend them! More

by hltaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Aug 31, 2020 -

Capistrano Mazda responded

Thank you! Alex and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Mazda. Kate

August 28, 2020

Overall, I had good experience for service if my car. I just wish the service was free of charge since the dealership that I leased the car offered no charge. More

by PARYASA2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Aug 28, 2020 -

Capistrano Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kate

August 28, 2020

Cyrena, did a great job on keeping me informed on my cars progress which turned out to have a very difficult to diagnose issue. She put me into a loaner car after the 1st week that the car was at the dealers More

by bruce_stookey
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Capistrano Mazda responded

Bruce, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Cyrena met your expectations. Thank you again for choosing Capistrano Mazda, we look forward to having you as one of our valued customers for many more years to come! Kate

...
9
...