Capistrano Mazda - Service Center
San Juan Capistrano, CA

546 Reviews of Capistrano Mazda - Service Center
Always a comfortable experience. Reminds us of how Nordstrom was back in the day. Definitely a notch above. Easy to make an appt and they send helpful reminders. Nordstrom was back in the day. Definitely a notch above. Easy to make an appt and they send helpful reminders. More
Forouz was absolutely fabulous. Been purchasing cars for nearly 40 years and she's the most effective I've experienced. She even came in on her day off to make sure our new car was properly prepped. nearly 40 years and she's the most effective I've experienced. She even came in on her day off to make sure our new car was properly prepped. More
I was treated in a timely fashion. Each staff member was friendly and knowledgeable. My car was serviced and returned to me in 45 min. It was worth the drive from Carlsbad to San Juan. BTW the waiting room friendly and knowledgeable. My car was serviced and returned to me in 45 min. It was worth the drive from Carlsbad to San Juan. BTW the waiting room was quiet and clean. Covid friendly. More
It was a lovely experience. I was so glad that the staff seemed very COVID conscious while still warm and inviting. The service was fast and efficient! seemed very COVID conscious while still warm and inviting. The service was fast and efficient! More
I had a great experience. Cyrena was very helpful and friendly and made sure my car was ready on time. Everyone at the Service Department was very helpful. friendly and made sure my car was ready on time. Everyone at the Service Department was very helpful. More
Everyone was kind and I felt honestly answered my questions. They were able to give me a loaner when my car took longer than expected. I would recommend this dealer highly. questions. They were able to give me a loaner when my car took longer than expected. I would recommend this dealer highly. More
They service department is always so helpful and make sure you’re well taken care of. The staff here make you feel very comfortable and work with you when needed. sure you’re well taken care of. The staff here make you feel very comfortable and work with you when needed. More
Capistrano Mazda is my dealer of choice for service because of their personable, friendly and honest service team! I used to live in California until I moved out of state July 2019. While driving to Ca because of their personable, friendly and honest service team! I used to live in California until I moved out of state July 2019. While driving to California for a visit recently, my service soon light came on and my first thought was yay, I can go have my car serviced at Capistrano Mazda!! Visit Capistrano Mazda, you won’t be disappointed! My service advisor Cyrena Moreno is the BEST! More
Great service as always... What you would expect from a Nordstrom’s type car dealer. I live in Temecula and have zero issue driving that far for service. Nordstrom’s type car dealer. I live in Temecula and have zero issue driving that far for service. More
Cyrena is wonderful! She is always eager to help me and explain what needs to get done for my car. She is one of the main reasons I visit this dealership for service. Thanks Pendar Jessen explain what needs to get done for my car. She is one of the main reasons I visit this dealership for service. Thanks Pendar Jessen More