Capistrano Mazda - Service Center

An Animal Died in our Mazda There was a terrible smell coming from my wife's Mazda CX-7 when I called the Capistrano Mazda main phone number. They transferred me to Fredy, and he There was a terrible smell coming from my wife's Mazda CX-7 when I called the Capistrano Mazda main phone number. They transferred me to Fredy, and he told me that he probably knew what it was, so I had my wife take her car down to the dealership the same day. It is clear that the upper management hires quality people; my wife said that Fredy was friendly and professional and HE DID KNOW EXACTLY WHAT WAS GOING ON. A little mouse had crawled into the engine and was crushed . . . poor little guy. Our problem was resolved in less than 20 minutes at a more-than-fair-price. Amazing. Thank you so much Capistrano Mazda - keep up the good work! Satisfied Aliso Viejo Resident More

excellent service Went in for a regular service on my Mazda. Fredy provided me with excellent quality service. I've been to many dealers, but sales reps are not always Went in for a regular service on my Mazda. Fredy provided me with excellent quality service. I've been to many dealers, but sales reps are not always quite as knowledgeable and he was. My husband and I were very pleased with the service here. Fredy was courteous, very professional and answered all our questions right away. We definitely recommend this location and our service advisor Fredy. More

Mazda Miata Service Good service, work done in timely manner, reasonable price for work, pleased to see same service personnel formerly at Phillips Mazda (now out of bus Good service, work done in timely manner, reasonable price for work, pleased to see same service personnel formerly at Phillips Mazda (now out of business). More

Great Service! This is the second time I've had my car serviced by at Capistrano Mazda. Fredy Campos is always very efficient, pleasant and knowledgeable -- a pleasu This is the second time I've had my car serviced by at Capistrano Mazda. Fredy Campos is always very efficient, pleasant and knowledgeable -- a pleasure to do business with. He explains what is wrong, and calls to provide a full estimate after a technician has examines my car before beginning any work. More

Great experience I came today because my ring got lost inside the shift area, and talked to Freddy Campos who immediately knew what to do. The wait was very short and I came today because my ring got lost inside the shift area, and talked to Freddy Campos who immediately knew what to do. The wait was very short and everybody was so nice! Other dealers told me it was 3-4 hrs job and over $300 estimate. SO GLAD!!!! I stopped here. Highly recommended. More

Received excellent service on my Mazda 3 First time taking my Mazda 3 to this dealership. Was greeted by professional and friendly staff and car was serviced quickly and looked spotless when First time taking my Mazda 3 to this dealership. Was greeted by professional and friendly staff and car was serviced quickly and looked spotless when I picked it up. Very satisfied. More

1ST VISIT Took my Miata in for its 75K miles tuneup and was completely satisfied with all their services, from the early morning check in, courtesy shuttle, fol Took my Miata in for its 75K miles tuneup and was completely satisfied with all their services, from the early morning check in, courtesy shuttle, follow up call with inspection recommendation to the pick up shuttle. Everyone I met was courteous, friendly and professional. I was totally surprised when the pickup shuttle driver met me at my place of employment, came out of his car and opened the car door for me. Made me feel so special & important! Plus the Starbuck morning was a super plus! More

Excellent Customer Service I used Capistrono Mazda for several of my cars for routine servicing and am very impressed with the genuine appreciation for my business. Everyone is I used Capistrono Mazda for several of my cars for routine servicing and am very impressed with the genuine appreciation for my business. Everyone is so helpful, nice and friendly. My cars were ready in the expected time (actually earlier). My cars were returned nicely washed and vacuumed inside! The service was explained clearly. There were no surprises on cost and discussed prior to any work being done. It was a great experience. I will definitely continue to have my cars serviced there! Thanks! More

Great, fast & courteous service New to the area and brought my Miata to Capistrano Mazda for 30,000 mile service. Service manager Freddy took care of everything. In & out within 2 h New to the area and brought my Miata to Capistrano Mazda for 30,000 mile service. Service manager Freddy took care of everything. In & out within 2 hours, including a driver taking me home and picking me up after service. Car was cleaned & washed inside and out and the bill was very reasonable and as promised. These guys are great! More

Always excellent service ! I come here for all of my Mazda service and would never go anywhere else! Everyone here is friendly and courteous, work is always first rate. I come here for all of my Mazda service and would never go anywhere else! Everyone here is friendly and courteous, work is always first rate. More